Job Title: CRM ( Female ) Job Summary: We are seeking a skilled CRM to enhance our customer relationship management strategies. The ideal candidate will have a strong analytical background and excellent communication skills to effectively manage customer interactions and data. Responsibilities:
Develop and implement CRM strategies to optimize customer engagement and retention.
Analyze customer data to identify trends and opportunities for improvement.
Collaborate with sales and marketing teams to ensure alignment on customer outreach initiatives.
Manage and maintain the CRM database, ensuring data accuracy and integrity.
Create reports and dashboards to track CRM performance metrics and present findings to stakeholders.
Train and support staff on CRM tools and best practices.
Requirements:
Bachelor’s degree in Marketing, Business, or a related field.
Proven experience in CRM software
Strong analytical skills with the ability to interpret complex data.
Excellent verbal and written communication skills.
Experience in customer segmentation and targeting strategies.
Ability to work collaboratively in a fast-paced environment.
Detail-oriented with strong organizational skills.
Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: