Job Opportunities in India
October 15, 2024
Prime Services Private Limited
FULL TIME & OTHER
Client Servicing Executive
● Responsible for managing a portfolio of Clients
● Manage client relationship to ensure client delight
● Educate the client on the workflow and processes and manage client expectations
● Allocate proper briefs to team members, lead & guide the team for effective planning & execution.
● To monitor and ensure team performance by developing and propagating client service focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
● To handle everyday coordination with clients, and service them timely with the help of delivery team
● Researching on the brand to get information on brand essence, competition, past consumer connects programs etc.
● To ensure immediate response to client issues as per severity and priority
● Ability to build rapport with clients /team
● Familiarity with tools like Power Point, Excel, Word etc.
● Ability to multitask and work under pressure / deadlines
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Experience:
● Manage client relationship to ensure client delight
● Educate the client on the workflow and processes and manage client expectations
● Allocate proper briefs to team members, lead & guide the team for effective planning & execution.
● To monitor and ensure team performance by developing and propagating client service focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
● To handle everyday coordination with clients, and service them timely with the help of delivery team
● Researching on the brand to get information on brand essence, competition, past consumer connects programs etc.
● To ensure immediate response to client issues as per severity and priority
● Ability to build rapport with clients /team
● Familiarity with tools like Power Point, Excel, Word etc.
● Ability to multitask and work under pressure / deadlines
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Experience:
- total work: 1 year (Preferred)
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