Job Opportunities in India


September 24, 2024

PwC

FULL TIME


Client Experience_Associate

Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Advisory - Other
Management Level
Associate
Job Description & Summary
A career in National Special Functions, within Business Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique Pw C client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

Our Acceleration Center team is responsible for developing programs and initiatives directed at designing, developing, and implementing a robust Business Process Management Solutions Platform to enable effective scalability and sound management of Pw C’s Acceleration Center operations on a worldwide scale.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at Pw C needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the Pw C Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Pw C Professional skills and responsibilities for this management level include but are not limited to:

  • Pw C Acceleration Centers (ACs) span 11 geographic locations with 34,000+ dedicated professionals providing virtual client engagement support around the world and across all of Pw C’s services and capabilities. Our ACs are an integral part of Pw C’s strategy of bringing the strength of our people, capabilities and technology together to support our clients in building trust and delivering sustained outcomes for their businesses.

    Role & Responsibilities:

    Our Consulting Solutions AC Client Experience team is responsible for developing and executing the vision and strategy for Pw C US AC’s global AC client experience. The team works closely with US firm CX and network firm CX teams to drive a consistent global experience when our clients visit our AC’s.

    The candidate will be coordinating all AC CX tours of the AC CX Acceleration Center. The primary responsibilities will include:
  • Support Senior Associate(s) with clients and Partners on tours in the AC CX Bangalore Client Experience Center.

An opportunity to work in a fast paced and innovative environment along with a group of world class and entrepreneurial professionals. An excellent opportunity to work with the global and local communications team and Pw C Advisory business.

What we offer:
Opportunity to learn from Pw C’s consulting environment and expect to get broad exposure to a variety of industries and assignments. Works well with individuals and groups in a public environment Cultural sensitivity, cross-cultural communication and effectiveness working in global organization Ability to work methodically and meet deadlines Enthusiastic and friendly; positive and outgoing attitude Articulate, professional and responsible High level of initiative and intellectual curiosity Highly organized and exceptional attention to detail Knowledge of Pw C’s practice areas and capabilities

Minimum Degree Required :
Bachelor’s degree

Minimum Years of Experience :
2 - 3 year(s)

Preferred Qualifications :
Degree Preferred :
Bachelor’s degree

Preferred Fields of Study :
Degree in Marketing/Communications, Business
Preferred Knowledge/Skills :
Superb communication and presentation skills When needed, work with 3rd party vendors to deliver client experience excellence Ensure all supplies are well stocked Provide general support to logistics and content teams for upcoming events Support the client visit experience program and delivery, facilitation and execution Ensure all standardized content is shared with the client account team, properly branded and ready for the client team review Coordinate all administrative aspects of the visit – bios, meals, BXT activities, etc. Coordinate the AC Practice team and Client Account team to ensure any customized content or demos are prepared, reviewed and tested in advance of the meeting Take notes, action items and keep project workbooks up to date from all client planning calls Provide support to Seniors and Manager(s) with process and all planning aspects of client visits Work with the logistics team leader to manage the planning and execution of the visitor’s experience Work with Client Account team and AC Practice team to plan the visit using our established processes and procedures

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
Job Posting End Date

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