Location: Gurugram, Haryana Job Type: Full-Time (Rotational Shifts) Job Description: We are looking for a motivated Client Relationship Associate to join our team. The ideal candidate will possess excellent communication skills in both Hindi and English and will be responsible for delivering outstanding customer service. This role requires a graduation degree and involves working in a dynamic office environment with rotational shifts. Key Responsibilities: Address customer inquiries and provide accurate and timely information in Hindi and English. Resolve customer complaints and issues effectively while maintaining a high standard of service. Document and track customer interactions and feedback. Collaborate with team members to enhance service delivery and customer satisfaction. Adhere to company policies and procedures while managing customer interactions. Qualifications: Graduation degree in any field. Exceptional verbal and written communication skills in Hindi and English. Strong problem-solving skills and a customer-oriented approach. Ability to work efficiently in rotational shifts. Freshers and experienced candidates are both encouraged to apply. Basic proficiency in office software and computer skills. Benefits: Opportunities for professional growth and career advancement. Supportive and engaging work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹27,000.00 per month Benefits:
Health insurance
Schedule:
Fixed shift
Night shift
Rotational shift
Ability to commute/relocate:
Haryana, Haryana: Reliably commute or planning to relocate before starting work (Preferred)