Engage with customers through live chat, providing prompt and accurate responses to inquiries.
Address customer concerns and troubleshoot issues effectively.
Maintain a high level of customer satisfaction by providing quality service.
Document customer interactions in the CRM system.
Collaborate with team members and other departments to resolve complex issues.
Stay updated on product knowledge and company policies.
Meet performance metrics, including response time, resolution time, and customer satisfaction ratings.
Qualification: Graduation in any field. Experience: Freshers or experienced Versanr score: versant 5 is needed Additional Information: Work Location: Noida sector - 62 (I will share soon the exact location) Shift Timings: Ro Job Type: Full-time Pay: ₹240,000.00 - ₹360,000.00 per year Benefits:
Provident Fund
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Required)
Language:
English (Required)
Work Location: In person Speak with the employer
+91 6370721310