Job Opportunities in India
October 16, 2024
AIOR Patna
OTHER & FULL TIME
Call Center Executive
Ø Manage customer disputes and issues in a positive manner.
Ø Interacts effectively with the Operations team, business partners, and internal departments.
Ø Identifies opportunities to improve processes and services.
Ø Answering inbound and outbound calls.
Ø Route calls to appropriate department(s).
Ø Entering accurate information into a multi-screen computer application.
Ø Engages in both inbound and outbound voice and chat
Ø Uses client-based email in work.
Ø Demonstrate awareness, motivation, and technical skills to assist in the development and growth of the contact center teams and help to identify process improvements
Ø Assess all in-bound calls to accurately and efficiently address caller’s needs
Ø Customers of health care providers often need assistance finding information about appointments and services and resolving issues.
Ø Identify patients’ and other customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Ø Documents notes in computer regarding appointment, failed appointment, or additional conversations.
Job Types: Full-time, Permanent, Fresher
Pay: ₹7,000.00 - ₹12,000.00 per month
Schedule:
Ø Interacts effectively with the Operations team, business partners, and internal departments.
Ø Identifies opportunities to improve processes and services.
Ø Answering inbound and outbound calls.
Ø Route calls to appropriate department(s).
Ø Entering accurate information into a multi-screen computer application.
Ø Engages in both inbound and outbound voice and chat
Ø Uses client-based email in work.
Ø Demonstrate awareness, motivation, and technical skills to assist in the development and growth of the contact center teams and help to identify process improvements
Ø Assess all in-bound calls to accurately and efficiently address caller’s needs
Ø Customers of health care providers often need assistance finding information about appointments and services and resolving issues.
Ø Identify patients’ and other customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Ø Documents notes in computer regarding appointment, failed appointment, or additional conversations.
Job Types: Full-time, Permanent, Fresher
Pay: ₹7,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
- Overtime pay
- Performance bonus
- Bachelor's (Preferred)
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
- Hindi, English (Preferred)
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
September 10, 2024
Evergreen Solar
Telecaller cum Sales Support Executive (Solar)
FULL TIME
View DetailsSeptember 11, 2024
IIFM Guwahati
Required tele caller for IIFM Zoo Road Center
FULL TIME
View Details