Job Summary: We are seeking a detail-oriented and versatile Executive to manage a combination of back-office operations, and telemarketing efforts. The ideal candidate will have experience with proficiency in Excel for data handling and analysis, and strong communication skills to assist in telemarketing and customer follow-ups. Key Responsibilities Back Office & Excel Work:
Perform data entry, organization, and maintenance of records in Excel.
Generate reports, graphs, and summaries from Excel data for internal use.
Ensure data accuracy and manage large datasets effectively.
Perform administrative tasks related to business operations, including document filing, scheduling, and maintaining databases.
Support various teams with Excel-based analysis and troubleshooting.
Telemarketing:
Make outbound calls to existing and potential clients to introduce products/services.
Follow up on customer inquiries, leads, and prospects generated through marketing efforts.
Maintain a record of customer interactions and feedback in CRM systems.
Provide information to clients and address any questions or concerns.
Assist in the development and execution of telemarketing scripts and strategies.
Collaborate with the sales and marketing teams to align goals and objectives.
Qualifications and Skills:
12th or Diploma or Bachelor’s degree (preferred).
Proficiency in Microsoft Excel, with advanced skills in data analysis, pivot tables, and VLOOKUP functions.
Proficiency in E-Mail drafting.
Strong organizational skills and attention to detail.
Excellent communication skills, both verbal and written.
Ability to multitask and manage time efficiently.
Customer-oriented mindset with problem-solving abilities.
Work Environment:
Office-based with occasional client or customer interactions over the phone.
Collaborative environment with opportunities for professional growth.
Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Work Location: In person Expected Start Date: 01/10/2024