Ella Resorts is a newly established hospitality management company, boasting a collection of eco-chic hospitality properties. In 2024, Ella Resorts will be operating a portfolio of 7 lifestyle & family resorts on the islands of Rhodes, Corfu & Crete, offering exceptional quality and service excellence. In order to support our rapid growth we are seeking to hire:
Waiter / tress
Position Summary The waiter ensures that all guests are served according to Ella Resorts Service Standards in the Restaurant / Bar / Lounge areas. Displays highest standards of hospitality and welcome, demonstrated at all times within all food and beverage areas. Takes orders for, serves (when applicable, prepares) food and beverages for guests as per the Ella Resorts standards in a friendly, timely and efficient manner.
Responsibilities
Strictly follows personal grooming & hygiene standards for self and others
Makes guests feel welcome in the outlet, directs and supervises service
Interacts and communicates with guests
Emphasizes on the sequence of service
Follows “Clean as you go policy” and always keeps work area clean
Handles guest complaints or comments in the absence of the Restaurant Manager
Promotes and maintains good relationships with the kitchen and other restaurant staff
Ensures proper hand over to the next shift and logs information’s in detail
Handles opening/closing checklist and makes sure that appropriate actions are taken to have checklists maintained
Requirements
Three or more years’ working experience in a similar role at a 5-star hotel
Degree/Diploma in Tourism
Excellent knowledge of English language
A second language (French, German, Russian, or Italian) will be considered as a plus
Position Attributes
Flexibility to respond to a range of different work situations
Passion for delivering exceptional levels of services
Negotiation and excellent communication skills
Pleasant personality, client oriented
Benefits
Accommodation & daily meal
Competitive remuneration package
Continuous training
Career prospects on a transparent working environment
Company team events
Collaborative working environment
Ella Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it. Join us today to build our future together. All applications will be acknowledged and treated as strictly confidential.
We regret to inform you that this job opportunity is no longer available