Job Opportunities in Greece
August 14, 2024
H Hotels Collection
Ρόδος
FULL TIME
Reservations Agent - Rhodes
H Hotels Collection | Hatzilazarou Group one of the leading & constantly growing groups in Greece, operating in the hospitality industry for years, is offering new positions for its hotels in Rhodes.
Reservations Agent
Location: Lardos,South Rhodes
Type of Employment: Full Time/Yearly
Ref: HH/RA
What to expect
The successful candidate will support the reservation team in the daily operation, for the continuous reception and registration of hotels reservations in the Property Management System
Primary responsibilities
Είδος Εργασίας: Πλήρης απασχόληση
Δυνατότητα μετακίνησης/μετεγκατάστασης:
Reservations Agent
Location: Lardos,South Rhodes
Type of Employment: Full Time/Yearly
Ref: HH/RA
What to expect
The successful candidate will support the reservation team in the daily operation, for the continuous reception and registration of hotels reservations in the Property Management System
Primary responsibilities
- Processing reservations by e-mail, telephone or web platforms.
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation on the customers’ desired travel dates.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages such as upgraded accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
- Archive and filing of all the reservations related records
- Updating PMS with reservations received by the internet or via tour operator.
- Close cooperation with the Sales Department for revenue and availability related issues.
- Other reservations department related activity as per the company’s requirements
- Higher Education Degree
- Experience working in reservations or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Data entry experience.
- Full knowledge of English and German language (knowledge of additional language will be appreciated).
- Competitive compensation package
- Prospects for career advancement in an ever-growing group
- Continuous training in line with the company’s standards & dynamic development
- Excellent working environment in a company that cares about its employees, the environment & local communities.
Είδος Εργασίας: Πλήρης απασχόληση
Δυνατότητα μετακίνησης/μετεγκατάστασης:
- Rhodes, Νότιο Αιγαίο: Δυνατότητα αξιόπιστης μετακίνησης ή σκοπό να μετεγκατασταθεί προτού αρχίσει να εργάζεται (Προτιμάται)
We regret to inform you that this job opportunity is no longer available
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