Sr. Service Delivery Specialist

September 19, 2024

Philip Morris International

القاهرة

FULL TIME

Do you have a passion for Supply Chain and Distribution? Are you an excellent communicator with exceptional diplomatic skills, achievement oriented, and curious to broaden your professional perspective? Do you want to make a difference in our organization and contribute to building something new? If the answer is yes to all these questions, then we would like to hear from you.
We are looking for an experienced Senior Service Delivery Specialist (Logistics/Customs) based in Cairo. A bachelor's degree of Logistics, Supply Chain or a related field with 5+ years of experience in Logistics, freight forwarding, Supply chain or a related field together with an excellent command of English & Arabic. Experience in managing multiple markets is a plus.

RISE TO THE CHALLENGE
You will be part of the Operations Customer Service team of "Philip Morris Misr" reporting to Manager Service Delivery Egypt and Levant.
More specifically you will:

Act as an interface between the Markets and the vendors for all shipments
Liaise between central functions (Fulfillment) and markets in addressing the customs clearance requirements and timeliness of documentation for the shipments
Timely escalation of delayed shipments or documentation errors to the relevant parties
Identify cost saving opportunities in the supply chain
Monitor the recognition of financial shipments based on the incoterms and ensure meeting quarterly targets
Monitor the regulatory changes and ensure implementation in timely manner
Actively participate and lead in creating and deploying business continuity plans of the cluster
Monitor and control demurrage and detention costs
Conduct studies on the right levels of inventories at each of the hubs/DCs
Lead reverse logistics and sustainability projects of the cluster

Requirements:

BSc in Logistics, Supply Chain or a related field
MBA is a plus
Fluent in English
Knowledge of the customs environment and regulations of Egypt
At least 5 years experience in Logistics, freight forwarding, Supply chain or a related field
Experience in managing multiple markets is preferred

FIND A NEW PATH
Our organization offers you a fresh perspective. Here, you will never stop exploring and discovering. We take the concept of on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. With innovative technologies, services, and processes, together with a competitive salary and compensation package, you will have the opportunity to interact with some of the best minds in the business, learn from them and add value.

We regret to inform you that this job opportunity is no longer available