Regional Operations Lead (Egypt)

September 13, 2024

Axios International

القاهرة

CONTRACT

Position: Regional Operations Lead

Position Purpose
The purpose of the job is to lead the team and manage access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

Duties and Responsibilities

Effectively managing the team and managing access program(s) by liaising with hospitals, distributors, and pharmacies, and patients
Liaise with Axios Regional and HQ Teams as needed
Monthly, quarterly and on demand Client reporting
Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
Management of assessment of patients’ financial eligibility for the program(s), review all cases and approve financial classifications
Carry out home visits for patient classification, if needed
Ensure that current patients receive their drugs quickly and efficiently
Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program(s)
Maintain and update electronic program files, including patient and quality assurance data
Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
Conduct administrative duties for the office

Relationships

Supervise and work closely with the team in the region
Work with project team leaders as well as the related divisions of Axios
Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff

Competencies

Initiative
Technical skills
Presentation skills
Project management
Knowledge and information sharing

Educational Background and Experience

Degree in Nursing or Health related discipline
At least 2-5 years professional experience working in nursing and/or the healthcare sector is ideal
Excellent command of both spoken and written English
Experience in data monitoring and management is an advantage
Experience coordinating and handling logistics/supply chain is a plus
Experience in customer service management
In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plus

Job Circumstances

The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
Flexibility in ability to travel as well as working hours is essential