Votre rôle
Job purpose
The CTIO department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains.
In this context, the Orange Reporting and Analytics (ORA) system is the new digital reporting solution for Orange Business Services customers. This application will be developed in Agile SCRUM mode brings advanced analytical features to go beyond the historical contractual reporting features which used to be provided by the customers’ service managers adding more value and meeting the customers’ expectations regarding what to be reported, the look & feel, accuracy of the report, report availability and reliability.
Key Tasks and Responsibilities
The business Analyst will be the interface between the business teams from one side and the ORA development team on the other side. He/She will be working closely with the Product owner and the product IT delivery manager.
In an Agile context, the business analyst is required to undertake the following responsibilities:
- Transforming business needs into functional / IT expressions.
- Understand data sources purposes and how to integrate them within the project.
- Studying the impact of any TTM projects, business projects or any IT transversal projects on ORA proposing solutions in-line with the project needs and objectives.
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Working with the marketing and business teams to define the following:
- Defining the interface contract with other back-office definition
- Interlocking with our business experts to coach the implementation and the deployment phases of the solution as well as planning the sprint meetings, demos and User acceptance testing.
- Tracking the user experience, collecting, analyzing and prioritizing the feedbacks in collaboration with our business owners.
- Release deployment support t as well as supporting the ORA users during the early support life-cycle phase.
To achieve all of the above the business analyst will interlock and collectively work closely with the following stakeholders:
- Marketing and business teams
- TTM project managers
- Delivery teams
- Production teams
- Application managers