Job Opportunities in Egypt
October 20, 2024
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السادس من أكتوبر
FULL TIME
Front Desk Receptionist
Job Summary:
We are seeking a friendly and organized Receptionist / Front Desk Specialist to join our dynamic team . The ideal candidate will be the first point of contact for our members and guests, providing exceptional customer service while managing front desk operations. This role is crucial in creating a welcoming environment and ensuring a smooth flow of operations.
Key Responsibilities:
Pay: E£7,000.00 - E£8,000.00 per month
Education:
We are seeking a friendly and organized Receptionist / Front Desk Specialist to join our dynamic team . The ideal candidate will be the first point of contact for our members and guests, providing exceptional customer service while managing front desk operations. This role is crucial in creating a welcoming environment and ensuring a smooth flow of operations.
Key Responsibilities:
- Customer Service:
- Greet members and guests with a warm, friendly demeanor.
- Provide information about gym services, programs, and memberships.
- Address member inquiries, concerns, and feedback promptly and professionally.
- Administrative Duties:
- Manage phone calls, emails, and other correspondence.
- Schedule appointments and classes, and maintain accurate records.
- Process membership applications and renewals.
- Front Desk Operations:
- Check in members and guests, ensuring smooth entry and exit.
- Handle cash and credit transactions accurately.
- Maintain cleanliness and organization of the reception area.
- Sales Support:
- Promote gym services, programs, and special offers to prospective members.
- Assist in membership sales and upselling additional services.
- Collaboration:
- Work closely with fitness trainers and other staff to coordinate schedules and services.
- Participate in team meetings and contribute to a positive team environment.
- High school diploma or equivalent; additional education or certification in hospitality or fitness is a plus.
- Proven experience in a customer service role, preferably in a fitness or hospitality setting.
- Strong communication and interpersonal skills.
- Proficient in using computers and gym management software.
- Ability to multitask and handle high-pressure situations effectively.
- Passion for fitness and wellness is preferred.
- Full-time hours, including evenings and weekends.
- Fast-paced environment with a focus on customer interaction.
- Competitive salary.
- Free gym membership and discounts on services.
- Opportunities for professional development and training.
- Positive and supportive work environment.
Pay: E£7,000.00 - E£8,000.00 per month
Education:
- Bachelor's (Required)
- Presentation: 1 year (Required)
- Communication: 1 year (Required)
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