October 15, 2024

PepsiCo

القاهرة الجديدة

Enterprise Data Management Operations Assistant Analyst

Overview: Pepsi Co operates in an environment undergoing immense and rapid change. Big-data and digital technologies are driving business transformation that is unlocking new capabilities and business innovations in areas like e Commerce, mobile experiences and Io T. The key to winning in these areas is being able to leverage enterprise data foundations built on Pepsi Co’s global business scale to enable business insights, advanced analytics, and new product development. Pepsi Co’s Data Management and Operations team is tasked with the responsibility of developing quality data collection processes, maintaining the integrity of our data foundations and enabling business leaders and data scientists across the company to have rapid access to the data they need for decision-making and innovation.

What Pepsi Co Data Management and Operations does:

Maintain a predictable, transparent, global operating rhythm that ensures always-on access to high-quality data for stakeholders across the company
Responsible for day-to-day data collection, transportation, maintenance/curation and access to the Pepsi Co corporate data asset
Work cross-functionally across the enterprise to centralize data and standardize it for use by business, data science or other stakeholders
Increase awareness about available data and democratize access to it across the company

The purpose of the role is to:

Execute day to day master data maintenance processes through all MDM tools across various ERP systems including Pepsi Co’s current SAP ECC PIRT & future SAP MDG and S/4 HANA applications and local legacy system
Process the master data requests coming from different tools (SAP WF, Service Now, mail-box and other), master data standard review, communicating with business requestors, etc.
- Customer MDM process
Coordinate E2E MDM processes
Execute Data Quality requirements

Responsibilities:

Level 1 contact for SKU/KU/EU from business and GBS for any queries related to MDM requests
Data approver (first and final approval) for all master data requests through all MDM tools (SAP WF, SN, MDG and other) to make sure the information is accurate and aligned with all controls and compliance procedures for below processes:
Master data maintenance creation/modification/blocking/archiving for:
Customers
Provide 1st line support on data quality issues
Execution of Master Data Quality reports and involving business stakeholders on error correction
Data extraction & maintain regular MDM reports through common tools (Share Point, Teams or other)
Conduct regular MDM training programs for end users and GBS teams
Drive resolution of issues with data standards or conflicting requirements, working closely with business stakeholders, DMO Rest of Europe Customer Champion & DMO Customer Lead
Support business users on troubleshooting data errors and/or clean up data based on data quality reports
Communicate status of open workflow requests to stakeholders & DMO leads and note follow-ups or issues encountered.
Basic knowledge of formal data governance practices and ability to conduct root cause analysis and see connections between data and processes
Ensure Global and local DQ requirements per the Customer domain are being followed in the WF and other type of requests
Build relationship with sectors thru SLAs, governance and escalation
Identify opportunities for future efficiency/standardization

Qualifications: Qualifications:

Bachelor’s degree or equivalent international qualification
0-1 year of experience in Master data management or related experience, especially in Customer master data
System implementation, testing & baseline support experience (as a plus)
Experience in service center (preferred)
Experience in Fast Moving Consumer Goods Companies (preferred)
Detail oriented, thorough with documentation/communication
Working knowledge of Business Processes in Customer Master Data Domain

Skills, Abilities, Knowledge:

Strong technical experience in SAP ECC, SAP S/4 or other legacy system and across master data domains, especially in Customer master data
Strong experience in MDM workflow tools (SAP MDG or other)
Proficiency in basic Microsoft applications (Excel, Word, Power Point, Visio, Outlook and other)
Good oral and written communication skills
Strong english communication skills, both verbal and written
Experience with mass update tools (eg: Winshuttle, LSMW, other) as a plus
High level of problem solving & analytical skills
Detail oriented, thorough with documentation/communication
Ability to quickly adapt to changes in timelines and sequences, deal with ambiguity, and succeed in a high-pressure environment
Positive and flexible attitude to enable adjusting to different needs in an ever-changing environment
A drive to learn and master new technologies and techniques
Acting as owners, willingness to work hard & demonstrate strong attitude to learn/deliver results
Ability to manage day to day execution, establishes plans and objectives and resolve issues