Job Opportunities in Egypt
October 18, 2024
Vitrin Clinic
مدينة نصر
FULL TIME
Costumer care
Position Overview:
The Patient care specialist manages inquiries and efficiently resolves patient complaints. The responsibilities include monitoring and maintaining a positive online reputation on platforms like Google and Trustpilot by promptly addressing and resolving negative reviews.
Main Responsibilities:
Females Only
Job Type: Full-time
Pay: E£10,000.00 - E£16,000.00 per month
The Patient care specialist manages inquiries and efficiently resolves patient complaints. The responsibilities include monitoring and maintaining a positive online reputation on platforms like Google and Trustpilot by promptly addressing and resolving negative reviews.
Main Responsibilities:
- Conducting follow-up procedures to ensure effective communication and resolution of inquiries.
- Managing and addressing patient complaints promptly and professionally.
- Monitoring patient interactions and feedback on Google and Trustpilot platforms to maintain a positive online reputation.
- Addressing and resolving negative reviews to uphold the organization's image and
- At least a diploma degree is required
- Proficiency in Microsoft Office and CRM software.
- Strong communication skills,
- Very good problem-solving abilities and time management skills.
- Patience, and resilience.
- Fluency in 3 of the following languages (English or Russian or French)
- 6 Months of relevant experience.
Females Only
Job Type: Full-time
Pay: E£10,000.00 - E£16,000.00 per month
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