Job Opportunities in Egypt

Job Requirements
Essential Qualifications and Experience

• University Degree in a relevant discipline.
• 1 to 3 year experience as a customer service and/or call center.
• Very Good in Arabic & English (Reading, Writing & Oral)
• Very good computer skills

Desirable Qualifications and Experience

• Familiarity with telephone techniques and skills.
• Demonstrated verbal communication skills and ability to convey information clearly and effectively.
• Ability to effectively handle multiple tasks in a fast paced environment
• Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues.
• Very good communication skills.
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Team player.
• Our interview process will be on 3 levels which are:

1) Phone interview.
2) Audio resume to be send via WA.
3) Unpaid internship.
Job Types: Full-time, Permanent
Job Types: Full-time, Contract
Contract length: 12 months
Pay: E£5,000.00 - E£8,000.00 per month
Application Question(s):

• Are you based in Alexandria?

Experience:

• Call center (English account): 1 year (Required)
• sales: 1 year (Required)

Language:

• English (Required)