Job Opportunities in Egypt


September 19, 2024

koinz

القاهرة

FULL TIME


Account Manager (F&B/ E-commerce Industry)

Koinz is a dynamic well-established startup revolutionizing the food and beverage industry through innovative technology solutions. We drive customer engagement and loyalty through a combination of points, discounts, and promotions while generating multiple revenue streams including commissions on orders, payment gateway fees, and store subscriptions.

Our Account Management team owns and manages our F&B relationships. Our Account Manager will operate as the point of contact for our partner restaurants to provide them with the best support to help them grow by developing and maintaining long-term relationships with the assigned partners.

What you will be working on here in Koinz:
  • Serve as the lead point of contact for all clients while building and nurturing trusted, long-lasting relationships.
  • Collaborate with our sales, advertising, and product development teams to ensure the client is served appropriately.
  • Contribute to overall client satisfaction and maintain a positive customer relation by promptly answering all their queries.
  • Develop strategies to grow existing accounts and ensure quality and cost-effective services.
  • Gain a deep understanding of the clients' needs and what they expect from our company.
  • Develop tactics that will deliver the most appropriate products or services.
  • Use your outstanding communication skills to present to and influence key stakeholders in our company and with clients.
What you will need to fit in this position:
  • Have a bachelor's Degree.
  • Have 2- 4 years of account management experience in a relevant industry.
  • Good knowledge of the F&B industry.
  • Background in KSA market is a plus.

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