We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. We’re taking a big step on this journey: building one global organization. Carrying out a vital mission: support our employees, so they can best support our customers.
The LCL Execution Agent is responsible for managing effectively the processes for export/import LCL ocean shipments, ensuring the quality of our service, and giving timely and accurate responses to internal/external customer and service providers. Handle all local export/import processes for LCL shipments, from shipment logging all until document turn over.
Key responsibilities:
Represent Maersk to the client in a positive “can do” manner. If specific requests cannot be accommodated identify alternative solutions providing a similar result and present these to the client as a possible solution.
Act as a focal point of contact for internal customers, ensure smooth execution of LCL/LCL and FCL/LCL shipments
Receive booking requests from Internal Customers and/or Routing Orders from agents and place booking with Maersk at origin or co-loaders for coordination
Opens our shipment file/ identifier (jobs) and issues bookings as needed.
Coordinate with Maersk Agency local processes/ document handover/ OHBL printing
Gathers all required export documents from shippers / customers
Verify that the sending of both preliminary and final draft, VGM; are shipped in a timely manner within the deadlines required by the shipping lines
Verify the sending of AMS/ ISF formats to the American/ Canadian’s Customs
House Bill of Lading and Master Bill of Lading creation and sending to carrier/ co-loader.
Consolidation) with origin, and terminal/ warehouse at destination (Guayaquil and/ or Posorja CFS facilities)
Send documents to internal customers for review and approval
Shipment tracking from sailing to arrival and update all shipment statuses in the system
Keep the client or their customs agent informed of document/shipment status.
Check accuracy of invoices from Vendors (Carriers, Trucking Companies, warehouse providers, etc.) an ensure all costs match the service quotes and initiates disputes with service providers if necessary
Request payments for service providers via finance department and follow up on payment
Timely billing with data consistency
Update follow-up reports daily and follow up reports of the operations in charge
Comply with KPIs and analyze them according to assigned clients
Follows standard operating procedure (SOP) for file completion.
Able to assist in all other areas of operations as directed by Management.
Work closely with Pricing Department and Product Area on any rate/price changes by the carriers or any alternate routing as needed.
Any other duties assigned by Management
We are looking for:
Minimum 3 Years Working experience in LCL Import/ Export Consolidations and, warehousing (excluding)
Advance knowledge of local and international ocean processes and for LCL operations.
Advance knowledge of LCL Buyer’s Consolidation processes and policies.
Intermediate advance level of English (Written and Spoken)
Excellent organizational, time management and problem solving skills
Excel Intermediate: know how to build dynamic tables and simple Macros
Power Point: is able to build professional KPI presentations.
Team player – Works together with others in the business unit to achieve results, fosters teamwork
A.P. Moller-Maersk is an integrated container logistics company working to connect and simplify our customers’ supply chains. As the global leader in shipping services, we operate in 130 countries and employ roughly 70,000 people. With a simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, we enable our customers to trade and grow by transporting goods anywhere- all over the world. Find out more about us: https://www.maersk.com
#LI-KV1 #LI-Hybrid
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .