September 18, 2024

Alert House ApS

København

OTHER

German-speaking Customer Support and Marketing Assistant

Alert House is a small tech company, based in Copenhagen, and we are looking for a German-speaking customer support assistant and marketing assistant to handle communication with our clients in Germany and English-speaking countries per phone and email. You will also be responsible for our So ME and marketing material.
We develop, manufacture, and sell electronics and software solutions for the pest control industry and the wildlife market. The position requires a well-organised and driven person to handle support flexibly. We need help on a weekly basis and during vacation periods.
Tasks:

Helping with customer support
Support our key account manager in German and English-speaking countries
Support daily operations related to customer relations and communication.
Participate in exhibitions in Germany once or twice a year.
Develop and implement content for our social media platforms and website (Google, Instagram, Linked In).
Write and publish SEO-friendly posts and articles that are unique and of high quality, with and without the use of AI.
Create engaging and visually appealing content, including images, videos, and graphic materials.

Core competencies:

Fluent in German and English (oral and written)
Technical flair and interest in tech products
Experience or interest in customer support
Experience in social media and graphic work

What we offer
We are a young company in growth with a positive atmosphere for all team members, and you will be part of an international team with a reputation for excellent skills. You will have the opportunity to influence our daily operations and help improve our systems. Being a small company, the work environment is very dynamic, and all employees automatically develop skills which are outside of their core competencies.
The office is located in Valby, Copenhagen. Please send your CV including 3 points on how you could make a difference for Alert House as a customer success assistant.
Questions can be directed to Customer Success Manager Petra Uchida / petra@alerthouse.dk / 31 44 50 00
Løn: Fra 160,00kr. pr. time
Forventet timeantal: Ikke mindre end 10 pr. uge
Personalegoder: