Job Opportunities in Costa Rica

• 4+ years of quality assurance engineering experience
• Experience in automation testing
• Experience in manual testing
• Experience as QA lead on medium to large sized projects

Our team, Sent to Amazon team, works to solve what is arguably the most difficult e Commerce problem that exists today: building sophisticated, scalable technology to effectively simplify the complexity of connecting millions of FBA sellers with hundreds of millions of consumers who buy their products. Even small improvements result in millions of dollars in savings for our sellers and customers. Given the importance of small and medium sized businesses, these savings are what helps drive the global economy.

Specifically, the Send to Amazon - STA Platforms (STAP) team is part of the broader Inbound Workflows and Platforms organization. Our team owns the user interface platform that enables sellers to inbound products to Amazon. As the owners of this platform, the STAP engineering team is responsible for the code base, development practices, CI/CD pipelines, and providing on-call support. The team is also accountable for the in-bounding workflow built on this platform, which supports a wide range of marketplaces categorized as "Worldwide" (WW). This encompasses the end-to-end engineering and quality assurance for the seller-facing UI on Seller Central. Additionally, the STAP team owns various services that they have inherited over time from other teams. The QA team within STAP specifically owns manual feature and regression testing across multiple initiatives, both within the inbound workflows organization and beyond.

Key job responsibilities

• Product test strategy and test solutions may not yet be defined and you’re trusted with more autonomy, seeking direction at times.
• Test major features
• Work is tactical. Use technical expertise to create, execute, and optimize test plans. Mitigate quality risks. Define test requirements, clears blockers, and escalate appropriately
• Impact product quality, and launch/time to production.
• With proficiency in test methodologies, and problem solving, you’d need to understand test approaches; know when/not to apply.
• Optimize test plans, and QA metrics.

Additional Responsibilities

• Participate in training and knowledge-sharing sessions
• Contribute to test process improvements and standards
• Assist with user acceptance testing (UAT) and customer demos

A day in the life

• Review project requirements, test plans, and test cases
• Check project management tools like SIM (Internal ticketing tool) / Asana for updates and assignments
• Attend daily stand-up meetings to discuss progress, plans, and challenges

Testing Activities
** Execute manual tests on Send To Amazon (STA) web application, including:

• Functional testing (e.g., Inbounding Seller workflows, feature validation)
• Regression testing (e.g., ensuring changes didn't break existing functionality)
• Exploratory testing (e.g., identifying issues not caught by automated tests)
• Cross-browser testing (e.g., verifying compatibility across different browsers)
• User interface (UI) testing (e.g., layout, formatting, responsiveness)
• Test new features, bug fixes, and enhancements
• Verify defects reported by developers, customers, or other stakeholders

Defect Reporting and Tracking

• Identify, document, and report defects using SIM / Asana
• Provide detailed steps to reproduce, expected results, and actual results
• Attach screenshots, videos, or logs to support defect reports
• Track defects through resolution and verification

Collaboration and Communication

• Work with developers to reproduce and isolate defects
• Discuss testing strategies and approaches with team members
• Participate in defect triage meetings to prioritize and assign defects
• Communicate testing progress and results to project managers and stakeholders

Test Maintenance and Improvement

• Review and update test cases to ensure relevance and accuracy
• Develop and refine test plans and strategies
• Participate in test automation discussions (e.g., identifying areas for automation)

End-of-Day Tasks

• Summarize testing activities and results in a daily report or log
• Update test tracking tools and project management software
• Prepare for next day's testing activities
• Experience with at least one automated test framework like Selenium or Appium
• Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality