Job Opportunities in Costa Rica

October 8, 2024

Amazon Support Services Costa Rica SRL

San José

OTHER

Process Expert, Amazon

  • 1+ years of program or project management experience
  • Knowledge of SQL and Advanced Excel (Array and Statistical formulas)
  • Experience using data to influence business decisions
The primary responsibility of this role is - under general supervision perform variety of tasks related to content for the video catalog quality. This could involve tasks such as checking and/or fixing Metadata, perform quality checks on content, validating image quality, perform checks to qualify user experience for content viewing on the TV and related tasks. The associate will require using of software and /or tools for fix up and capture data on a daily basis. The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the Standard operating procedure. The individual will also need to be able to raise a flag depending on the situation, example- functionality of the tool.

IMPORTANT: This is not a remote position, you are required to work on site. Open to Costa Rica applicant expected to work from the SJO10 Site in Calle Blancos.

  • Knowledge of analytics & statistical tools such as SAS, Power BI, SQL & ETL DW concepts
  • Knowledge of visualization tools such as Tableau, Datazen, SSRS
  • Experience back office operations, escalation management and troubleshooting environments

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