Job Opportunities in Costa Rica


July 13, 2024

Accenture

Heredia

OTHER


Technical Project Management Specialist (Agile)

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

We are on a bit of a mission at Accenture. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital innovation is a game-changer and a new approach towards the ‘circular’ supply chain will drive dramatic sustainability benefits to the world – and we are making all this happen. Accenture are market leaders in the provision of innovative, engaging and value driven parts supply chain solutions across a diverse range of sectors. Solutions provided by Accenture span Service Parts Planning, Delivery and Recovery services and comprise multiple technical and non-technical components. Technical Project Management Specialist is a highly motivated individual with the ability to drive technology projects through their life cycle based on Agile methodology (Scrum), ensuring technical solutions are sound and aligned to business goals.

The Technical Project Management Specialist is responsible for the day to-day management of technology projects through all stages of the implementation process. The Technical Project Management Specialist is a professional who can anticipate, negotiate, and resolve problems, bottlenecks, and scheduling conflicts. The Technical Project Management Specialist is a sound communicator who can link scrum masters and development teams to technology solutions managers and business units to ensure high of quality and timeliness of projects’ implementations.

Responsibilities and Duties

  • Drive project kick-off activities: internal meetings, statement of work creation, project plan documentation for top-tier, high profile customers
  • Facilitate getting the work done practicing servant leadership and encourage discussion, decision making and conflict resolution
  • Using agile methodology values, principles, and practices to plan, manage, and deliver solutions
  • Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices
  • Determining and managing tasks, issues, risks, and action items
  • Scheduling and facilitating scrum events, meetings, and decision-making processes
  • Monitoring progress and performance and helping teams to make improvements
  • Planning and organizing sprint demos and product/system testing
  • Ensuring the proper use of collaborative processes and removing impediments for the scrum team
  • Tracking project processes, deliverables, and financials
  • Preparing and presenting status reports to stakeholders
  • Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work, and leveraging cross-functional team skills to improve product backlog throughput
  • Act as an escalation path for implementation projects to reset and clarify expectations
  • Provide oversight and management of work backlogs, the prioritization process and work scheduling and monitoring

#LI-LATAM

Qualifications
  • Strong English Skills for Business (Written and Spoken)
  • Bachelor's degree in computer science, information technology, or a relevant field preferred
  • 5+ years active experience as Technical Project Manager/Business Analyst/Scrum Master or in a similar role skilled in serving multiple teams while managing large teams of developers, QAs, BAs, and Vendors
  • Experience with managing or supporting complex software development projects and/or enterprise systems implementations
  • Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions
  • Superb written and verbal communication skills characterized by technical acumen, clarity,
  • and brevity, to effectively communicate with internal and client stakeholders and teams.
  • Demonstrated analytical skills and a natural predisposition toward data-driven decision making, additionally able to make reasoned decisions in situations of uncertainty or imperfect data
  • Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets
  • Understanding and experience with common project management concepts (burn down charts, story pointing, scrum ceremonies etc..) including creating supporting documentation and processes
  • Able to rapidly adapt and respond to changes in environment and priorities
  • Passionate about solving real problems
  • Background in managed services or supply chain industries
  • Experience with common project management and business applications including Azure Dev Ops, JIRA, Microsoft 365, Aha, Roadmunk

Certifications (Required)
  • PMP or PMI-ACP
  • Certified Scrum Master (CSM or PSM)

Additional Nice to Have Certifications
  • Certified SAFe Agilist
  • Certified Scrum Product Owner (CSPO or PSPO)
  • Microsoft Azure Fundamental

What we offer
  • Health and Life Insurance
  • Accenture days, 3 additional vacation days
  • On site doctor
  • Birthday leave
  • Internet reimbursement

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