Job Opportunities in Costa Rica
October 12, 2024
Emerson
San José
OTHER
Software Compliance Specialist (Intellectual Property Settlements)
The Software Services team is looking for a Software Compliance Specialist (Intellectual Property and Piracy), passionate about identifying, validating and enabling the international settlement agreements for Software Intellectual Property Infringers.
We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
In this Role, Your Responsibilities Will Be:
- Partner with internal and external collaborators to review, release and enable the driving to resolution of international SW compliance cases to fight piracy of NI products.
- Review International compliance cases from our partner Cylynt and identify false positives
- Partner with our compliance services supplier ITCA to drive compliance cases to resolution, providing quotes and connecting
- Recommend and then request quotes for SW equivalent products (in multiple regions)
- Create requests for royalty payments for NI compliance partners ITCA and Cylynt
- Identify areas of process improvements and work with manager to implement them.
- Drive a compliance opportunity pipeline in SFDC and grow the compliance program revenue
- Assist external and internal customers with order status, contract management, SW services troubleshooting, and other SW Services inquiries.
- Cultivate effective communication and collaboration with multiple NI departments and groups to ensure opportunity success (Agreements, Account Executives, EA Marketing, Sales, EA Training Support, Legal, Finance and Customers).
Who You Are:
You manage uncertainty with confidence. You deliver messages in a clear, compelling, and concise manner. You build strong formal and informal networks.
For This Role, You Will Need:
- Partner with internal and external collaborators
- Attention to detail
- Executive communication for international audiences
- Desire to work with international partners in APAC, LATAM, North America and EMEA
- Track record of staying in sync with SLAs
Preferred Qualifications that Set You Apart:
- Basic NI Software product knowledge is a plus, but it can be trained
- Experience working with international colleagues or customers in APAC is a plus
-
A completed degree or in-progress formal education in international commerce, business administration or a technical degree in software engineering (or equivalent) is a plus
Our Offer To You:
We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
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