Job Opportunities in Costa Rica

About the Role:

A Sales Manager is responsible for leading and managing a team of sales representatives to achieve revenue targets and drive business growth. This role involves developing strategic sales plans, monitoring performance, and fostering strong relationships with clients. The Sales Manager plays a key role in shaping the sales strategy and ensuring alignment with overall business objectives. Fosters cross-departmental teamwork and communication. Ensures timely completion of all projects and responsibilities.

• Works with the Sales Director to develop and execute annual business plans.
• Set sales targets and KPIs for team members, monitoring progress regularly.
• Lead, mentor, and motivate the sales team to enhance performance and productivity.
• Build and maintain strong relationships with key clients and stakeholders.
• Manage the sales budget, ensuring resources are allocated effectively.
• Prepare and present sales reports to senior management.
• Conduct regular sales meetings to review performance and provide training.
  Conduct regular competitor analysis to inform sales strategies.
• Resolve customer issues and complaints in a timely manner.
• Assigns quarterly sales goals by territory or business need.
• Develops quarterly plans with outside sales for territory development.
• Oversees Employee Development activities, including quarterly one-on-one "feedback" meetings with all employees, quarterly service observations, and reward and recognition programs for top employees.
• Recruit, train, and onboard new sales team members.
• Collaborate with marketing to develop promotional materials and campaigns.
• Drive customer feedback initiatives to improve product offerings.
• Presents quarterly business plans at team level.
• Oversees strategic projects for division growth.
• Utilize CRM tools to track sales activity and customer interactions.

What We're Looking For:

Performs other additional duties as assigned.

Meets punctuality and attendance standards.

Knowledge, Skills, and/or Abilities Required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to adjust readily to change and adapt as needed.
• Able to analyze and resolve complex issues and problems in a sound and timely fashion.
• Able to build solid, effective working relationships with others.
• Able to display assertiveness and a high level of self-confidence.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to maintain a positive attitude in the face of criticism, rejection, or failure.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
• Able to sort through numerical information and recognize trends and details.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level.

Minimum Educational/Experience Requirements:

4-year college degree from an accredited university plus the established minimum requirements for the position.

Additional Education/Previous Experience Recommendations:

• Working knowledge of systems / applications.
• Demonstrates creativity in problem solving.
• Advanced level of judgment and decision making.
• 4 year degree; and 5-7 years relevant sales management experience.

Working Conditions:

• Professional office environment.

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.