Company Description
Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 20,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and innovation to help all our clients maximize every opportunity. Job Description
The Consultant Oracle Financials II will function in a Global Dev Ops environment, to design and develop technical-configuration solutions for all Change Requests across Global Corporate Systems & Services (GCSS) for Oracle Financials modules. You should ensure that projects-change requests are delivered on time, to budget, and with the right quality, by involving in design reviews, code deployment, and systems testing. You shall manage incident tickets raised for PRODUCTION issues, and meeting SLA, in Oracle Financials modules, including incident triage and resolution. We ask that you have 50-50 involvement in functional and technical space.
You will report to the Regional Service Manager. Functional Responsibilities
Provide functional design and configuration solutions in support of Experian's global business processes
Support the effort to build and update Experian's global business processes
Develop an understanding of global business processes and identify continuous improvement opportunities
Interact with Subject matter experts (SME), Global process owners (GPO), and Business users to understand business requirements, provide definitive solutions
Deliver changes in the following Oracle modules –
P2P
Accounts Payable
E-Business Tax
i Expense
i Payment
i Supplier
Procurement and i Procurement (including Supplier Punchout)
Purchasing
O2C
Accounts Receivable
Advanced Collections
i Receivables
Service Contract
R2R
Cash Management
Fixed Assets
General Ledger
Subledger Accounting
Advanced Global Intercompany System (AGIS)
Prepare configuration guides (BR100), business requirements (RD50), functional design (MD50), conversions (CV40), test scripts and training manuals
Conduct impact analysis of a change e.g. patches, scripts, data fixes and change requests
Identify and suggest technical and functional process improvements
Generation of test plans for patches-break fixes-change requests to ensure their comprehensiveness and relevance.
Technical Responsibilities
You will deliver technical RICEW components that follows Experian custom build standards, deliver to user expectations and perform within expected benchmark levels and Experian global processes
Prepare technical design (MD70), Conversion (CV60), deployment (MD120) documents, and unit test scripts
Responsible for deployment and release of technical changes, in all environments (DEV to PRODUCTION)
You will communicate well with peers within, and across tracks, to develop a full understanding of what is being build, and in sharing common RICEW objects
Support PRODUCTION issues, in aiding R&D,, and sharing of knowledge to continuously improve our service levels
Perform code review for CRs delivered by technical team members
Process Responsibilities
Operate in a global Dev Ops environment, working to deliver Change Requests (CR) and resolution of PRODUCTION incidents concurrently
Follow either traditional waterfall methodology, or agile methodologies (i.e. scrum, Kanban) to deliver CR-Projects depending on business requirements
Provide Peer approval for UAT and PRODUCTION deployment for CRs delivered by the delivery team
Follow global processes for incident triage and resolution (i.e. follow-the-sun model)
Provide positive input to regular team meetings, to enhance both the quality of the application, and improve knowledge and expertise within the team
Self-learn and apply knowledge to problems faced in day-to-day tasks and share with peers by maintaining the GCSS ERP knowledge base.
Qualifications
Degree preferably in Computer Science-Software Engineering or MIS, or equivalent experience.
At least 3 years of IT development experience on large Oracle implementations or Support environments. Oracle ERP is beneficial.
Solid experience creating, maintaining, enhancing, and tuning PL-SQL programs
Oracle Applications R12 development experience is beneficial.
Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages) is beneficial.
Oracle Forms, Reports and BI Publisher tool experience
Knowledge in Java, J2EE, HTML, Java Script, Python, is beneficial.
Data loader tool experience
Unix Shell scripting experience,
Experience using version control and code promotion tools (Bit Bucket, Jenkins), is beneficial.
Experience using incident and change tracking software (Service Now), is beneficial.
Fluent in English
Team player with abilities to work in complex cross-functional and geographically diverse teams.
Understanding of statutory and regulatory reporting and process requirements
Additional Information
This is a permanent home-based role in Costa Rica. No relocation available.
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote