Job Opportunities in Costa Rica


August 19, 2024

NTT DATA

Belén


IT BA/Project Manager with experience in Telecom

Req ID: 293254

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT BA/Project Manager with experience in Telecom to join our team in Belen, Heredia (CR-H), Costa Rica (CR).

Position overview

This position is an integral part of Network and Voice Services. Services functions are responsible for the end-to-end service ownership for their domain, including the total cost of ownership, service quality and responsiveness. This includes management of processes designed to improve the customer experience, increase productivity, and strengthen controls. In support of this goal, the Telecom Expense Management team is searching for a candidate responsible to support the MACD Orders (modification, additions, changes, and disconnections) for network services requested by business.

Position's General Duties and Tasks:
  • Request and provide circuit quotation to guarantee the financial information with business.
  • Process and manage the circuit orders (MACD - modification, additions, changes, and disconnections)
  • Responsible for the Service Delivery process, working as the liaison between suppliers and teams.
  • Ensure inventory is accurate following any changes and billing reflects what is requested by the Business.
  • Identify cost saving and efficiencies during the implementation process.

Qualifications

Must have Skills:
  • Proficient knowledge of telecommunications products and services
  • Strong understanding of Technology Infrastructure environment and Products
  • Understanding of the various telecom offerings (extranet, point to point, cross connect etc.)
  • Minimum 3 years' experience working in a large IT environment in support of business and financial processes.
  • Experience working with Microsoft Office products or similar.
  • Experience communicating effectively with culturally and linguistically diverse teams.
  • Experience visualizing, creating, and maintaining useful metrics that assist with operational oversight and identify areas of improvement.
  • Have good communication, presentation, and analytical skills with the ability to articulate to stakeholders.
  • Understand the importance of prioritization of work.

Nice to have, but not required:
  • Preferred 3+ years' experience in managing projects, with proven ability to influence others without direct authority.
  • Experience working with JIRA and Confluence
  • Portuguese knowledge is a plus.
  • Project Management certifications are a plus

Education Requirements
  • B.S./B.A. degree level, although relevant experience and strong track record is more important.

#LI-LATAM

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or Linked In to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Latest Job Opportunities


October 19, 2024

Edwards Lifesciences
Engineer II, Facilities (Building Maintenance)

OTHER

View Details

October 19, 2024

BCforward
Laboratory Technician

San José

OTHER

View Details

October 19, 2024

H.B. Fuller
Accounts Payable Specialist III

Tres Ríos

View Details

October 19, 2024

Johnson Controls
Building Controls Applications Engineer II - Major Projects

San José

View Details

October 19, 2024

Western Union
Senior Coordinator, Operations

Santa Ana

OTHER

View Details

Similar Jobs


September 10, 2024

TransUnion
Sr. Automation Tech Manager

Lagunilla

OTHER

View Details

September 10, 2024

Accenture
Strategy & Consulting - Global Network - T&O - Learning Management System Administration (Cornerstone) Consultant/Associate Manager

Heredia

OTHER

View Details

September 9, 2024

Accenture
Digital Product Manager

Heredia

OTHER

View Details

September 3, 2024

CRA-JLL - Costa Rica
Senior Risk Manager

Belén

OTHER

View Details

September 9, 2024

Smith & Nephew
Team Manager - HR Customer Service Delivery (Alajuela, Costa Rica)

OTHER

View Details

August 27, 2024

Recluta talent hunter
Room Division Manager

Bagaces

FULL TIME

View Details

New Jobs from This Company


October 19, 2024

NTT DATA
Field Tech Senior Associate

Heredia

View Details

October 19, 2024

NTT DATA
AEM Developer

Heredia

View Details

October 16, 2024

NTT DATA
Desktop Support Analyst-Field Tech

Escazú

View Details

August 19, 2024

NTT DATA
Telecom & Network Engineer with experience in Project Management

Belén

View Details