Job Opportunities in Costa Rica


September 21, 2024

Citi

Heredia


Incident Management Analyst - Non Ledger Platforms - C10 - Hybrid

The CSDO Non Ledger Platforms Incident Management Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

  • Supports the incident management month end process for Non ledger accounting systems and control data flows to and within Finance applications to ensure integrity and completeness of data, including close interaction with Finance, Risk and Technology support teams
  • Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.
  • Take responsibility to ensure issues reported are properly routed and followed up with the correct resolver teams.
  • Ability to lead forums for root cause analysis and issue resolution with various groups.
  • Manages implementation of procedures and development report.
  • Adhere to key controls for accounting process within the process handled.
  • Articulates own process along with its key controls and provides evidence to support reasoning for the assigned area of work.
  • Communicate with Seniors the status of the incident management process.
  • Escalates problems or issues relating to transactions, processes, reports or, procedures as appropriate.
  • Utilizes understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact on own area.
  • Applies understanding of how the team and area integrate with others in accomplishing objectives.
  • Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
  • Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
  • Has limited but direct impact on the business through quality of activities provided. Has impact on team and closely related teams.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • Up to 2 years of experience in accounting management (combination of education/experience)
  • Intermediate/Advanced English - be able to speak fluently
  • Bachelor’s/University degree or equivalent experience
-
Job Family Group:
Finance -
Job Family:
Financial Accounting -
Time Type:
Full time -
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting

Latest Job Opportunities


October 19, 2024

Edwards Lifesciences
Engineer II, Facilities (Building Maintenance)

OTHER

View Details

October 19, 2024

BCforward
Laboratory Technician

San José

OTHER

View Details

October 19, 2024

H.B. Fuller
Accounts Payable Specialist III

Tres Ríos

View Details

October 19, 2024

Johnson Controls
Building Controls Applications Engineer II - Major Projects

San José

View Details

October 19, 2024

Western Union
Senior Coordinator, Operations

Santa Ana

OTHER

View Details

Similar Jobs


September 7, 2024

TransUnion
Incident Coordinator-Remote

Lagunilla

OTHER

View Details

August 14, 2024

Syniverse
Lead Incident Management Engineer

San José

OTHER

View Details

September 16, 2024

SurveyMonkey
Security Incident Response Analyst

Heredia

View Details

October 16, 2024

Databricks
Incident Manager

Heredia

View Details

September 16, 2024

SurveyMonkey
Security Incident Response Analyst

Heredia

View Details

October 17, 2024

CRG Solutions
Sr Manager - Incident Management Patient Services

San Pedro

OTHER

View Details

New Jobs from This Company


October 19, 2024

Citi
Business Risk and Control Officer - C13 - HEREDIA

Heredia

View Details

October 19, 2024

Citi
FP&A Analyst 2 - C10

Heredia

View Details

October 19, 2024

Citi
Fin Solutions Group Manager - C14- HEREDIA

Heredia

View Details

October 18, 2024

Citi
LMO Operations West - Analyst - C10 // Heredia, Costa Rica

Heredia

View Details

October 17, 2024

Citi
Technical Analyst - Payroll Systems

Heredia

View Details