Job Opportunities in Costa Rica

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
The Learning Consultant is the representative of IBM Skills and Learning to our client Business Units (BUs) and Geographies (Geos). The SLC builds and manages relationships with stakeholders, driving powerful conversations to understand current and future initiatives and demand. Combined with expert knowledge of our capabilities to deliver, the SLC is responsible for shaping powerful learning engagements that build skills and enable IBMers to deliver world-class client experiences that win in the marketplace.

Required Technical and Professional Expertise

• 5 years experience as a learning facilitator in virtual and/or face to face environments; delivering innovative, engaging learning development events
• Experience working in and managing an adult learning environment; including class pre-work and setup, student communications, learning delivery and post-workshop follow-up.
• Strong collaborator with proven ability in building rapport and strong partner relationships with other teams needed to deliver effective training; including clients, admin, support and operations.
• Able to work flexibly and independently in remote (virtual), office-based and face to face training environments as needed.
• Empathic, curious, able to understand needs and match learning delivery to best fit those needs.
• Proven ability to consult with business leaders to understand skill and capability gaps, translate these gaps into program objectives, and engage effectively with design and operations teams to construct effective learning programs which to measurably meet or exceed the stated business needs.
• Consulting Skills: Ability to apply analytical and innovative thinking to develop and deliver high-quality solutions. Business acumen and high Emotional Quotient to build relationships and work effectively at different levels to influence and manage stakeholder relations.
• Communication Skills: Excellent English oral and written communication skills.
• Project Management: Some experience in managing projects and programs, including measurements and reporting.

Preferred Technical and Professional Expertise

• Sales or Sales Support background
• Experience in skills- or learning program design
• Experience in client consultancy; understanding, translating and acting on stated business requirements and KPIs.
• Fluent English
• Spanish fluency (written and spoken) is preferred.

About Business Unit IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.