September 19, 2024

Amazon Support Services Costa Rica SRL

Heredia

OTHER

External Audit Manager , Finance Operations Risk Intelligence

6+ years of experience in audit, risk management, or Fin Ops roles with a strong background in internal controls
Excellent communication, interpersonal, and stakeholder management skills, particularly with external customers
Proven track record of managing end-to-end audit engagements or coordinating between internal and external teams
Strong problem-solving skills and ability to think strategically about process improvements

The External Audit Manager is responsible for streamlining the external audit process for Finance Operations (Fin Ops) by serving as a central point of contact for all audit-related matters. This includes coordinating with internal Fin Ops teams to ensure audit readiness, facilitating information gathering and documentation, and serving as the primary liaison to external auditors. The External Audit Manager will also work with Fin Ops teams, teams upstream of Fin Ops, and non-integrated subsidiaries improve processes, controls, and documentation for ongoing audit preparedness.

Key job responsibilities

Serve as the central point of contact for all external audit matters, managing the end-to-end audit process for Fin Ops including Procurement, Payroll, AP, and AR
Facilitate meetings and communications between Fin Ops, external auditors, and the Global Financial Risk & Controls (GFRC) team to align on requests, timeliness, and issue resolution ensuring seamless information sharing
Assess audit deficiencies and control failures and coordinate with Fin Ops teams, tech teams and GFRC to develop and execute remediation plans
Resolve roadblocks or delays that could impact audit timeliness or outcomes
Report on audit findings, status, and remediation efforts to executive stakeholders
Understand ongoing changes to Fin Ops processes. Anticipate future audit scope. Work with Fin Ops, GFRC, upstream teams, and tech teams to ensure Fin Ops is prepared for upcoming external audits.
Address GFRC requests that may arise through the external audit or as part of adhoc initiatives
Identify opportunities to automate existing manual controls, enhance documentation, or improve efficiency and reliability of control processes
Develop mechanisms to track external auditor requests, follow-up questions, and audit status.
In-depth knowledge of controls, risk assessment, and audit practices
Big 4 external audit experience is a plus
CPA or other finance certification is a plus