Job Opportunities in Costa Rica

Introduction
As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as Io T, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Role and Responsibilities
The job role of a Knowledge Sharing Adoption and Enablement Consultant is internally IBM focused, lead position, on a global scale and requires a digital marketing, communications and change management skillset and lead experience. The candidate needs to be competent in change management, be creative, have experience of graphic arts and design thinking skills, with an ability to track metrics and KPIs. The role also entails collaborative community building, business and client engagement. This role will also support development of digital marketing and communication materials necessary to execute campaigns, seek opportunities to help position Knowledge Sharing and Lighthouse as critical to corporate culture within IBM. They will be leading a creative team (media, design, content writing) to drive knowledge sharing culture changes throughout IBM Consulting, which will drive adoption and usage of Lighthouse and the Lighthouse ecosystem (Spaces, Voices, Ask Lighthouse) through a combination of campaigns, microtargeting and constant communications’ drumbeats with a regular cadence.

Required Technical and Professional Expertise

• Previous studies and exposure in Marketing.
• Lead the adoption & enablement team in Knowledge Services
• Formulating digital marketing and communications plans to meet KPI goals by tracking metrics
• Digital media and marketing campaigns (writing scripts, designs, copy and working with video production)
• Promote awareness and adoption of knowledge sharing throughout the enterprise
• Provide community support, represent constituents, stakeholders, sponsors and champions
• Liaise with trending technologies like generative AI to enable and support diversity of actions to drive innovation for marketing and communication plans.
• Fluent conversational Eglish

Preferred Technical and Professional Expertise

• Management/Lead experience
• Excellent oral and written communication skills (preferably in business and copy writing)
• Excellent analytical and consulting skills
• Technical understanding of content management systems and platforms
• Running Marketo campaigns (comms, newsletters and microtargeting)
• Exposure with Agile methodology

About Business Unit IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.