TERM POSITION Agriculture Sales - Customer Experience Sales Specialist
Reporting to the Retail Manager, (12-24 month term position) the role of the Customer Experience Sales Specialist - Level II (CESS-II) is responsible for engaging new and existing customers in products or services The Rack has to offer, and ensure communication is open, honest and consistent. The successful candidate will also be required to promote our niche products and remain updated on market intel. POSITION RESPONSIBILITIES:
Create and maintain the highest value to the customer by differentiating yourself and The Rack
Location and Customer Administration
Meeting and exceeding annual sales goals and profit margin
Implement sales strategies (Customer for Life)
Drive sales of all products including protection products, fertilizer, seed, specialty services
Hands on assistance with all aspects of the external facilities (fuel pumps, chemical shed, etc.)
Customer on-farm deliveries of Rack products
Keep informed of competitor activities within the market area and recommends marketing programs and services
Engage new customers in our research and arrange customer learning opportunities that provide incremental value in coordination with our UY team
Help grow existing/new customers by creating call lists that encompass knowledge of on farm storage and buying patterns
Build client loyalty
Other duties as required
EDUCATION AND EXPERIENCE:
High School graduate or equivalent
College graduate with a Major in an area of Business Administration or Agricultural Science will be given preference
Minimum of 2 years of experience in a position within the agricultural industry, with a diverse portfolio of agricultural experience, primarily in sales
OTHER REQUIREMENTS:
Ability to work independently, prioritize responsibilities, exceptional communication skills
Strong interpersonal skills are necessary to increase market share and achieve location goals
Ability to work closely with all levels of staff and management
Proficient in the use of computers and software including Microsoft Office Suite
Technical understanding of the agricultural support industry and ability to identify customer existing and ongoing needs
Previous forklift experience will be considered an asset (training available)
Valid class 5 drivers license and clean driving record
Familiar with The Rack as a company along with products/services available
Must live in or near the town of North Battleford SK