Job Opportunities in Canada


August 28, 2024

Teleperformance

FULL TIME


Technical Support - Work From Home

The Opportunity

Description
We're looking for a Technical Support - Work From Home, working in the BPO industry in Alberta, Canada.

We are hiring from any of these locations: Alberta, British Columbia, Nova Scotia, New Brunswick, Manitoba, Newfoundland, Saskatchewan, Prince Edward Island!
  • Communicate clearly and effectively, both written and verbal (in required language).
  • Effectively tailor communication and style to differing audiences and read verbal and non-verbal cues.
  • Approach problems flexibly and can adapt and modify approaches without compromising outcome.
  • Seek and provide expertise, challenge productively and help others succeed.
  • Stay curious in the pursuit of professional excellence.
  • Use analytical skills to isolate and resolve complex technical issues through appropriate troubleshooting methodology.
  • Navigate through multiple systems and tools to research, comprehend, and deliver solutions to customers in real-time.
  • Self-manage and work independently in a fast-paced and highly demanding environment.
  • Embrace repetition of core job duties, yet eager to take on more responsibility when needed.
  • Identify, address, and manage navigating through challenges associated with the role.
  • Remain focused and poised despite criticism and setbacks.
Experience Required for Your Success

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • 2 years in a technical or clinical/medical-based device support role
  • Experience with the use of electronic documentation systems required
  • Previous contact center experience is an asset
  • Working knowledge of Microsoft Office applications including Outlook, Word & Excel preferred
  • Excellent communication/comprehension skills
  • Ability to type 30 wpm and successfully pass our language/grammar screening
  • Excellent home internet hardwired – wifi connections are not permitted

Latest Job Opportunities


October 13, 2024

P&M Recycling Depot
Sorter - recyclable materials

Whitehorse

OTHER & FULL TIME

View Details

October 13, 2024

Mind Craft Contracting Inc.
Carpenter helper

Whitehorse

FULL TIME & OTHER

View Details

October 13, 2024

SUNSHINE RESTAURANT AND BAKESHOP
Server - food and beverage services

Carmacks

FULL TIME & OTHER

View Details

October 13, 2024

Subway - 15388-0
Sandwich Artist

Montréal

PART TIME & FULL TIME

View Details

October 13, 2024

Subway - 18716-0
Sandwich Artist

Rivière-Rouge

PART TIME & FULL TIME

View Details

Similar Jobs


September 4, 2024

The North West Company LP
Pharmacy technical assistant

Rankin Inlet

OTHER & FULL TIME

View Details

August 3, 2024

Remarcable Inc.
Technical Support Specialist Canada

Vancouver

FULL TIME

View Details

September 9, 2024

Concentrix
Customer Service / Technical Support Representative

Dartmouth

View Details

September 9, 2024

Concentrix
Customer Service / Technical Support Representative (On-Site)

Dartmouth

View Details

September 3, 2024

National Defence
Entry-Level Technical Inspector (TI-03) Opportunities with the MA&S ODP!

Calgary

View Details

September 9, 2024

Atlantic Hardchrome
Technical Sales

Dartmouth

OTHER & FULL TIME

View Details

New Jobs from This Company


August 28, 2024

Teleperformance
Bilingual Customer Service Representative – Remote Position - YK

FULL TIME

View Details