Job Opportunities in Canada


August 3, 2024

Remarcable Inc.

Vancouver

FULL TIME


Technical Support Specialist Canada

Benefits:
  • Competitive salary
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Training & development


Job Type: Remote, Full-time
Salary range: CAD$60,000-$70,000

Overview

As a Technical Support Specialist (TSS), you will assist our Customer Support and Supplier Integrations teams by providing technical support to customers. TSSs help with setting up the data flow systems and monitoring the daily information flow, alerting the team of any issues and working to resolve same. They also identify, communicate and resolve EDI (electronic data interchange) and API (application programming interface) integration issues. And they play a role in creating explanatory documentation for client users, and helping to propose IT solutions based on client needs. Reporting directly to the Chief Engineer, this is an excellent opportunity to join a growing startup and make a significant impact on our company's success.

Note: this is a hybrid role, likely remote to start, with the majority of your time spent at our Vancouver/Lower Mainland office once it has been established. Therefore we will only consider candidates currently living in, or willing to relocate to, the BC Lower Mainland.

Key Responsibilities:
  • Assist Customer Success and Supplier Integration Managers in integrating Remarcable with various contractors and suppliers in the distribution industry to ensure the smooth flow of data
  • Set up and troubleshoot EDI/API integrations
  • Interact and coordinate with customers to troubleshoot and resolve issues
  • Gain an understanding of common distribution ERP and accounting systems to assist in client integrations and support
  • Update and improve integrations with existing trading partners
  • Monitor daily electronic information exchange and alert team of issues
  • Create/edit technical documentation for the use of clients
Who You Are

  • Experience with electronic integrations between different software and database systems - EDI, API, Punchout, etc
  • Excellent and demonstrated verbal and written communication skills
  • Ability to learn new systems quickly – is “tech savvy”
  • Looking to broaden your horizons in the technology industry
  • Excellent organization and multi-tasking skills
  • Preferably a bachelor’s degree in Computer Science or any related IT degree
  • Experience in the construction or distribution industries would be an asset
  • An inherent curiosity with the desire to dig deep to solve complex problems
  • A client service mentality, with the adaptability and willingness to collaborate openly with other people
  • A sense of ownership in the work that you do. Strong work ethic and the ability to work remotely with minimal supervision.
Who we are

Remarcable is a cloud based platform that helps electrical contractors and distributors streamline purchasing processes to save time and money.

Dedicated to the Electrical Contractor Industry, Remarcable provides cloud-based Procurement & Tool Management Software nationwide. With multiple workflows, two applications in one software, and direct contractor accounting integrations, Remarcable significantly, and efficiently, increases communication, streamlines workflows, and provides visibility for all users.

Our team is composed of contractor and distribution experts located coast to coast. Through collaborations with industry leaders, we've gained insight into the struggles they face. Together, we believe in providing a solution that brings efficiency, visibility, and better communication to streamline the relationship between the contractor and distributor partners.

Our Mission

To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers.

Salary Range Disclaimer

The base salary range represents the low and high end of the Remarcable salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Remarcable’s total compensation package for employees. Other components may include: PTO and a Bonus plan.

Latest Job Opportunities


October 13, 2024

P&M Recycling Depot
Sorter - recyclable materials

Whitehorse

OTHER & FULL TIME

View Details

October 13, 2024

Mind Craft Contracting Inc.
Carpenter helper

Whitehorse

FULL TIME & OTHER

View Details

October 13, 2024

SUNSHINE RESTAURANT AND BAKESHOP
Server - food and beverage services

Carmacks

FULL TIME & OTHER

View Details

October 13, 2024

Subway - 15388-0
Sandwich Artist

Montréal

PART TIME & FULL TIME

View Details

October 13, 2024

Subway - 18716-0
Sandwich Artist

Rivière-Rouge

PART TIME & FULL TIME

View Details

October 13, 2024

Subway - 22963-0
Sandwich Artist

Pointe-aux-trembles

PART TIME & FULL TIME

View Details

October 13, 2024

Subway - 40386-0
Sandwich Artist

Langham

PART TIME & FULL TIME

View Details

October 13, 2024

Subway - 27598-0
Sandwich Artist

Whitehorse

PART TIME & FULL TIME

View Details

October 13, 2024

Subway - 20383-0
Sandwich Artist

Whitehorse

FULL TIME & PART TIME

View Details

Similar Jobs


September 4, 2024

The North West Company LP
Pharmacy technical assistant

Rankin Inlet

OTHER & FULL TIME

View Details

August 28, 2024

Teleperformance
Technical Support - Work From Home

FULL TIME

View Details

September 9, 2024

Concentrix
Customer Service / Technical Support Representative

Dartmouth

View Details

September 9, 2024

Concentrix
Customer Service / Technical Support Representative (On-Site)

Dartmouth

View Details

September 3, 2024

National Defence
Entry-Level Technical Inspector (TI-03) Opportunities with the MA&S ODP!

Calgary

View Details

September 9, 2024

Atlantic Hardchrome
Technical Sales

Dartmouth

OTHER & FULL TIME

View Details