Job Opportunities in Canada
October 10, 2024
CIMCO
Saskatoon
FULL TIME
Service Manager
Company Profile
CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.
We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.
Position Summary
CIMCO is seeking at Service manager to oversee the management and operation of the service department, ensuring efficient and reliable support for refrigeration systems. This role is responsible for leading a team of technicians, managing service vehicles and assignments, and maintaining high standards of customer service and technical excellence.
Role Responsibilities
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Employment Equity
CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should require any accommodation, please let us know, and we will work with you to meet your needs.
CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.
We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.
Position Summary
CIMCO is seeking at Service manager to oversee the management and operation of the service department, ensuring efficient and reliable support for refrigeration systems. This role is responsible for leading a team of technicians, managing service vehicles and assignments, and maintaining high standards of customer service and technical excellence.
Role Responsibilities
- Oversee the execution, commissioning and warranty of all service jobs (fixed price, spare parts, CSA, field service ) to ensure the work is completed on time and successfully
- Oversee the day-to-day operations of the service department, providing technical support to ensure that customers receive high-quality service.
- Conduct meetings to review the service department's objective (billing targets, WIP, warranty recovery, job statuses) ensuring that targets and forecasts are met.
- Oversee the daily activities of the service administrative team, providing coaching, training, and technical support.
- Lead the recruitment process for refrigeration mechanics, facilitate learning and training sessions, and organize departmental meetings.
- Implement and monitor corporate safety programs for field and office staff in accordance with the company's safety guidelines
- Strong leadership and team management skills
- Excellent technical knowledge in industrial refrigeration service operations
- Proficiency in project management
- Strong communication and interpersonal skills
- Ability to analyze and meet billing targets and forecasts
- Knowledge of corporate safety programs and guidelines
- Experience in recruitment and training processes
- Problem-solving and decision-making abilities
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Employment Equity
CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should require any accommodation, please let us know, and we will work with you to meet your needs.
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