Job Opportunities in Canada
October 4, 2024
Hatheway Limited
Bathurst
OTHER & FULL TIME
Service Appointment Coordinator
Overview
We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team. The ideal candidate will be responsible for managing appointment schedules, ensuring efficient communication between clients and staff, and providing exceptional customer service. This role is crucial in maintaining the flow of operations and enhancing client satisfaction.
Duties
- Manage and coordinate appointment schedules for clients and staff, ensuring optimal use of time and resources.
- Communicate effectively with clients to confirm, reschedule, or cancel appointments as needed.
- Maintain accurate records of appointments and client interactions in the scheduling system.
- Provide information to clients regarding services offered, appointment availability, and any necessary preparations.
- Collaborate with team members to ensure all client needs are met promptly and professionally.
- Address any client inquiries or concerns with a positive attitude, escalating issues as necessary.
- Assist in the development of processes to improve scheduling efficiency and client experience.
Requirements
- Proven experience in a customer service or administrative role is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Proficiency in using scheduling software and Microsoft Office Suite.
- Ability to work independently as well as part of a team.
- Detail-oriented mindset with a focus on accuracy and efficiency.
- Flexibility to adapt to changing priorities in a fast-paced environment.
Join us as an Appointment Coordinator where your skills will contribute significantly to our team's success while providing outstanding service to our clients.
Job Types: Full-time, Permanent
Pay: $17.50-$19.00 per hour
Expected hours: 40 per week
Benefits:
We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team. The ideal candidate will be responsible for managing appointment schedules, ensuring efficient communication between clients and staff, and providing exceptional customer service. This role is crucial in maintaining the flow of operations and enhancing client satisfaction.
Duties
- Manage and coordinate appointment schedules for clients and staff, ensuring optimal use of time and resources.
- Communicate effectively with clients to confirm, reschedule, or cancel appointments as needed.
- Maintain accurate records of appointments and client interactions in the scheduling system.
- Provide information to clients regarding services offered, appointment availability, and any necessary preparations.
- Collaborate with team members to ensure all client needs are met promptly and professionally.
- Address any client inquiries or concerns with a positive attitude, escalating issues as necessary.
- Assist in the development of processes to improve scheduling efficiency and client experience.
Requirements
- Proven experience in a customer service or administrative role is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Proficiency in using scheduling software and Microsoft Office Suite.
- Ability to work independently as well as part of a team.
- Detail-oriented mindset with a focus on accuracy and efficiency.
- Flexibility to adapt to changing priorities in a fast-paced environment.
Join us as an Appointment Coordinator where your skills will contribute significantly to our team's success while providing outstanding service to our clients.
Job Types: Full-time, Permanent
Pay: $17.50-$19.00 per hour
Expected hours: 40 per week
Benefits:
- Company pension
- Extended health care
- Life insurance
- Paid time off
- 8 hour shift
- Monday to Friday
- French (required)
- English (required)
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