Job Opportunities in Canada
October 9, 2024
Platinum Parking Canada Inc.
Winnipeg
FULL TIME
Customer Service Representative
Job Summary
Platinum Parking is an industry leader in each of our markets. With an uncompromising passion for quality and continuous improvement, we empower our team to provide creative and innovative solutions that maximize value to our clients and customers. Through our core values, we create a dynamic culture that ensures the long-term health of the company and our people.
We are currently looking for a Customer Service Representative to join our Winnipeg team. This position reports directly to the Admin Coordinator. You will be responsible for ensuring timely communication with customers through a variety of platforms, completing duties related to administration of monthly parking customers, and contributing to a world class customer experience.
Duties
- Communicate clearly and effectively with customers
- Respond promptly to customer inquiries via phone, email and in person ensuring high-quality service
- Perform data entry tasks accurately to maintain up-to-date customer records
- Utilize effective phone etiquette to engage with customers and provide solutions
- Analyze customer issues and provide appropriate resolutions or escalate as necessary
- Perform permit audits, space counts and rate surveys
-Administering parking waitlists, accounts receivable and monthly invoicing
- Coordinating vehicle tows
- Prepare and complete work orders
- Maintain and manage inventory of equipment
- Monitor and respond to alerts through a variety of platforms
- Collaborate with team members to improve service processes and enhance the overall customer experience.
- Other related duties may be assigned
Experience
- Excellent verbal and written communication skills in English
- Proficiency in data entry and familiarity with Microsoft Office
- Strong analytical skills to gather and summarize data and reports
- Courteous and tactful to patrons, visitors, and employees
- Maintain professional appearance and demeanor
- Ability to recognize problems and execute solutions
- Ability to work in a fast-paced environment while maintaining attention to detail
- Maintain a reliable and dependable attendance record
- A positive attitude and a willingness to learn new skills are essential for success in this role.
Join us in delivering outstanding service and making a difference for our customers!
Job Type: Full-time
Pay: $17.00-$19.00 per hour
Expected hours: 40 per week
Benefits:
Application deadline: 2024-10-28
Expected start date: 2024-11-01
Platinum Parking is an industry leader in each of our markets. With an uncompromising passion for quality and continuous improvement, we empower our team to provide creative and innovative solutions that maximize value to our clients and customers. Through our core values, we create a dynamic culture that ensures the long-term health of the company and our people.
We are currently looking for a Customer Service Representative to join our Winnipeg team. This position reports directly to the Admin Coordinator. You will be responsible for ensuring timely communication with customers through a variety of platforms, completing duties related to administration of monthly parking customers, and contributing to a world class customer experience.
Duties
- Communicate clearly and effectively with customers
- Respond promptly to customer inquiries via phone, email and in person ensuring high-quality service
- Perform data entry tasks accurately to maintain up-to-date customer records
- Utilize effective phone etiquette to engage with customers and provide solutions
- Analyze customer issues and provide appropriate resolutions or escalate as necessary
- Perform permit audits, space counts and rate surveys
-Administering parking waitlists, accounts receivable and monthly invoicing
- Coordinating vehicle tows
- Prepare and complete work orders
- Maintain and manage inventory of equipment
- Monitor and respond to alerts through a variety of platforms
- Collaborate with team members to improve service processes and enhance the overall customer experience.
- Other related duties may be assigned
Experience
- Excellent verbal and written communication skills in English
- Proficiency in data entry and familiarity with Microsoft Office
- Strong analytical skills to gather and summarize data and reports
- Courteous and tactful to patrons, visitors, and employees
- Maintain professional appearance and demeanor
- Ability to recognize problems and execute solutions
- Ability to work in a fast-paced environment while maintaining attention to detail
- Maintain a reliable and dependable attendance record
- A positive attitude and a willingness to learn new skills are essential for success in this role.
Join us in delivering outstanding service and making a difference for our customers!
Job Type: Full-time
Pay: $17.00-$19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- French not required
- Monday to Friday
- Weekends as needed
- Secondary School (preferred)
- customer Service: 1 year (required)
Application deadline: 2024-10-28
Expected start date: 2024-11-01
Latest Job Opportunities
October 13, 2024
P&M Recycling Depot
Sorter - recyclable materials
Whitehorse
OTHER & FULL TIME
View DetailsOctober 13, 2024
Mind Craft Contracting Inc.
Carpenter helper
Whitehorse
FULL TIME & OTHER
View DetailsOctober 13, 2024
SUNSHINE RESTAURANT AND BAKESHOP
Server - food and beverage services
Carmacks
FULL TIME & OTHER
View DetailsOctober 13, 2024
Subway - 22963-0
Sandwich Artist
Pointe-aux-trembles
PART TIME & FULL TIME
View Details
Similar Jobs
October 10, 2024
Corpell's Water
Customer Service Representative
Winnipeg
FULL TIME & OTHER
View Details
October 10, 2024
The Canada Life Assurance Company
Customer Data & Payroll Support Administrator
Winnipeg
FULL TIME
View Details
October 9, 2024
Loblaw Companies Limited
Uniformed Asset Protection Personnel (Customer Service)(Full Time)
Winnipeg
FULL TIME
View Details
October 9, 2024
Gauthier Chrysler Dodge Jeep Ram
Call centre agent - customer service
Winnipeg
FULL TIME & OTHER
View Details