Job Opportunities in Canada


October 11, 2024

Interactive Health Physiotherapy

Calgary

FULL TIME


Patient Experience Coordinator

Are you someone that cares about others? Want to further your career? Looking for a team that challenges and supports you to becoming better?
Interactive Health Physiotherapy offers a mix of physiotherapy, chiropractic, massage therapy, acupuncture, shockwave, IMS, rehab exercises and more to best serve the Northwest Calgary community. We are looking for a passionate individual to join our dynamic team today!
We offer you:
1. Full-Time & Part-Time Hours
2. Competitive starting hourly compensation ($16-$18/hr)
3. Career courses that help you build your skillset ($$$)
4. Paid onboarding and training ($)
5. Paid time off ($) for self-care, family, friends, travel
6. Company-sponsored team dinners and outings ($)
7. Other Perks (see below)
8. Opportunity to be a part of a great and growing team!
Contact me if you have the same CORE VALUES:
  • --> PROVIDE THE BEST EXPERIENCE FOR EVERY PATIENT
  • --> STRIVING TO MEET GOALS IN DAILY LIFE
  • --> CREATE A STRONG & POSITIVE WORK CULTURE
What will be asked of you:
  • Commit to your onboarding so you can get up to speed much quicker
  • You want metrics on how you are doing and what areas of the role you need help with
  • We will train you on how to offer a great patient experience on the phone
  • You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc
  • Love to help people in fast-paced environments
Preferred but NOT required:
  • Bachelor's Degree or working towards a degree in related field
  • Previous experience with Jane EMR
  • Ability to work in a fast paced environment
  • Ability to problem solve
  • Ability to dissolve conflict
  • Prior work in customer service
  • Inbound or outbound phone experience
  • Prior work in a healthcare setting e.g. medical office
  • Familiarity with physiotherapy, massage, chiro, acupuncture
  • Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, Nexgenrxbilling
  • Proficient in use of computers and other office equipment
  • Learning new software and data entry
  • Knowledge of general office procedures
Start Date: Immediate
Work Remotely
  • No
Job Types: Permanent, Part-time, Full-time
Part-time hours: 18-20 per week
Pay: $16.00-$18.00 per hour
Benefits:
  • On-site parking
  • Paid time off
Schedule:
  • Day shift
  • Evening shift
  • Monday to Friday
Application question(s):
  • Do you have a Bachelor's Degree?
Work Location: In person
Job Type: Full-time
Pay: $16.00-$18.00 per hour
Additional pay:
  • Bonus pay
Schedule:
  • Monday to Friday
  • Weekends as needed
Work Location: In person

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