Job Brief Canadian Health Solutions is looking for a detail-oriented and dedicated Operations Support Specialist to provide both technical and administrative assistance for our daily business operations. This role involves troubleshooting and resolving technical issues, maintaining system and process efficiency, and offering administrative support. In this position, you'll be crucial in managing client satisfaction and ensuring the clinic's treatment programs continue to be effective and successful. Strong communication skills and a solid work ethic are essential for thriving in this role.
Responsibilities
Order necessary office supplies for all staff; physician supplies and other medical supplies needed for physician office.
Monitor and track the number of new patients enrolled in the program; track retention statistics; percentage of growth; and overall quality of service in the clinic.
Communicating with community partners / other stakeholders on behalf of Cory / the clinic
Overseeing the Hep C program
Tracking / monitoring patients using outside pharmacies
Communicating with service providers when needed (cleaning, lawn, snow, maintenance etc)
Organizing PRC participation in events / community outreach / marketing etc