Job Opportunities in Canada
October 11, 2024
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Kamloops
FULL TIME
Operations Manager
Our dynamic Group of companies is seeking an Operations Manager in the Kamloops area. This individual would be responsible for the strategic direction and leadership of our Kamloops Operations. This role is to effectively and efficiently manage and promote a strong safety culture and high-quality customer satisfaction, while building relationships and ensuring the integration of strategic plans with company operations. The successful candidate will be an outgoing individual, with a minimum of 4 years Operational experience.
Key Job Requirements:
Job Type: Full-time
Pay: $83,000.00 per year
Schedule:
Key Job Requirements:
- Maintain and promote the corporate Health & Safety policies and procedures. Ensure that all reporting employees adhere to company policies and procedures.
- Establish the overall vision and direction for the implementation of the fleet operations.
- Develop, implement and improve processes and procedures to advance the operations performance.
- Analyze and report on the daily, monthly and annual department’s key performance indicators and industry trends. Develop and implement strategies for improving the financial performance of the branch.
- Provide leadership to all members of the Okanagan staff. Meet regularly with operating staff and drivers to provide leadership and facilitate resolution of any issues or problem.
- Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary
- Examine reports (missed calls, efficiency reports) to determine the operational activities of the company and ensure optimum performance
- Schedule drivers and staff vacation while ensuring maximum customer service satisfaction and operations efficiency
- Ensure all routes are operated in the most cost-efficient manner
- Responsible for recruitment, hiring and performance management.
- Handle customer enquiries and complaints which are escalated from departments; analyze
- The customer’s concern and present options to solve their issue
- Assist in the investigation and review of all workplace accidents and injuries, ensuring all
- Applicable reports are completed and accurate. Site and field visit as required
- Preform other duties as required
- 4 years of experience in Operations and Management
- Post-Secondary education or training is an asset
- Minimum Class 3, preferred Class 1 driver’s license and experience with operating commercial vehicles
- Knowledge and experience with commercial vehicles and mobile equipment
- COR safety-certified work environment
- Comprehensive Benefits Package
- Company Pension (after 1 year of employment)
- Dynamic work Environment
Job Type: Full-time
Pay: $83,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
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