Job Opportunities in Canada

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The Lawtons Store Manager will provide and communicate the strategic direction and vision of the store. The Manage will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will also coach and develop the store team to provide superior customer service and shopping experience through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all store employees which embraces a passion for health and wellness

• Oversee store talent management including succession planning, orientation and training, performance management and compensation. Provide support and feedback to the management team in overall store management.

• Ensure the communication of operational requirements/changes and store vision to total store

• Responsible to ensure store is adequately staffed at all times.

Financial

• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted Key Performance Indicators

• Oversee expenses, review and provide feedback on total store expenses, sales and probability.

• Work with Front Store Manager, Pharmacy Manager and Rehab Manager to identify and capitalize on opportunities within store/market

Customer Offering

• Understand and respond to local market needs and competition

• Ensure superior execution of retail programs and provide feedback and recommendations to appropriate parties.

• Demonstrate warmth, empathy, and compassion towards the customer

• Provide superior customer service to every customer

• Role model, coach, and reinforce customer service expectations on a daily basis for all staff

• Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit

• Execute winning conditions

Personal/Professional Development

• Thoroughly understand all relevant company programs and attend training as required

• Maintain knowledge of current industry trends

What you have to offer:

• Above average communication skills (both oral and written)
• Strong organizational skills and attention to detail
• Full knowledge of retail operations and skills throughout the total store
• Working knowledge of SAP and Chainware
• High School Diploma
• Three to five years’ experience as a Department or Front Store Manager
• Previous management experience in a retail and/or retail pharmacy setting
• Undergraduate Degree