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The Rehabilitation Product Specialist is an integral part of the Lawtons Home Health Care team with a focus on the assessment, recommendation and sale of rehab and mobility equipment to Lawtons store customers and external healthcare providers, such as long-term care, hospitals and rehab centers. Actively contributes to a positive and productive working environment.

Here’s where you’ll be focusing:

Sales - Customer offering

• Understand and respond to local market needs and competition.

• Demonstrate superior account management skills

• Develop deep and broad product knowledge in order to provide effective presentations to potential customers

• Role model and reinforce customer service expectations on a daily basis for all staff.

• Develop strong working relationships with Occupational Therapists, nursing and other allied healthcare professionals in territory

• Respond quickly and knowledgeably to customer inquires

Financial

• Achieve monthly and yearly sales targets and report as required on progress

• Participate with manager on planning and forecasting sales and growth areas for the business

• Ensure corporate credit card is paid in full each month

• Submit properly completed expense reports

Personal/Professional Development

• Attend training as required.

• Maintain knowledge of current industry trends.

Employee Engagement

• Demonstrate positive, productive customer service and co-worker relationships on a daily basis

• Provide feedback as to how to improve our offering for our customers and environment for our staff

Other Duties

• Order equipment and EMR

• Adhere to and implement all applicable company standards

Coordinate maintenance of store equipment and repairs.

• As requested by the company

What you have to offer:

Required:

• 3 years sales experience

• Valid driver’s license and clean abstract

• Computer skills

• Ability to lift 50 pounds

• Strong communication, customer service and organizational skills

• Knowledge of the experience in the rehab and mobility industry

• High school or equivalent

• Bilingual (French & English)

• Related industry experience

Retail store

• May be required to lift up to 50lbs

• Two person lift required for weights exceeding 50lbs

• Ability to stand for long periods of time

• Physical work including; but not limited to bending, lifting, and reaching

• Exposure to varying temperatures over short periods of time

• Exposure to sanitation and cleaning chemicals

• Flexible hours and overtime