Job Opportunities in Canada

General Information
Life House is a 24-hour-per-day/7-day-per-week emergency shelter for women, trans and non-binary individuals and children, needing safe and secure housing. The shelter offers temporary, short-term housing; support and information; comprehensive case management, and referrals to other community agencies and services.
Responsibilities and Accountability:

• A Shelter Worker has the responsibility of working cooperatively with other staff to help create and maintain a safe and supportive environment for women and children aimed at promoting and maintaining the mission, mandate, vision, values, and policies of Life House and the individuals it supports.

• Maintain and promote the well-being, uniqueness, and independence of each resident of Life House.

• Provide a safe, non-judgmental, and empowering environment to residents of Life House by listening to women and exhibiting sensitivity and concern when interacting with the residents.

•Provide a supportive environment for women who are experiencing crisis in the areas of mental health, addictions, and other areas of family crisis.

• Maintain strict confidentiality of residents’ names and individuals who utilize Life House services.

• Develop, implement, and follow the Individual Service Plan (ISP) developed through the Case Management Process, by providing Life House residents with supportive and helpful interventions.

• Assist Life House residents of daily living including, but not limited, to arranging appointment, transportation, accessing community outreach services, and financial support as needed.

• Maintain safety and security by monitoring all aspects of the Life House Policies and Procedures.

• Ensure the safety of the transitional housing and emergency shelter by completing security checks.

• Provide the Life House Coordinator with information on potential problems and assist in development of solutions and/or innovative approaches to problems.

• Provides shelter residents with information, advocacy, and resources.

• Supervise and assist in the daily functions of the shelter, including meal preparation, chores, and work with residents to maintain a neat and clean environment.

• Assist residents of Life House in orienting to communal living.

• May be required to stay and cover following shift in case of emergency, inclement weather, if next shift relief does not report to work and if unable to find coverage.

• Required to work evenings and/or weekends as directed by Life House Coordinator.

Administration

• Providing and maintaining adequate resident records and reports

• Document crisis calls, intakes, evaluations, discharge, and other significant events.

• Enter end of shift report in logbook/HIFIS for coworker and supervisor review and follow up.

• Notify Life House Coordinator of unusual cases, irregularities, accidents, illnesses and required repairs.

• Attend regular staff meetings as required.

• Other duties and responsibilities as required/assigned.

Other Responsibilities

• Keep informed of key government programs for eligibility and benefit of Life House residents.

• Interact with government department staff and other community agencies on behalf of Life House residents.

• Develop and maintain a positive interaction with community agencies for the benefit of residents and Life House.

• Participate in committee work as assigned/required.

Position Specification

• Bachelor’s degree in social science or a community college diploma in social services or an equivalent acceptable to the employer.

• Knowledge of case management procedures and Individual Service Plan development for guests.

Experience

• At least two years’ experience in the social service field.

Skills and Knowledge

• Valid Driver’s License.

• Valid CPR and First Aid Certificate.

• Comprehensive knowledge of community resources, programs and services.

• Ability to use numerous computer programs.

• Excellent verbal and written communication.

• Knowledge of the dynamics and the impact of violence on women and children

• Ability to organize information on community resources and relate same to other staff members, Life House guests, and the public.

• Ability to work overnight shift.

• Demonstrate organizational skills and abilities.

• Demonstrate initiative.

• Ability to work independently and as a member of a team.

• Ability to deal effectively with difficult situations in a calm and objective manner.

• Exercise responsible judgment.

• Possess critical thinking and decision-making skills.

• Ability to multi-task.

This is a non-unionized position
Job Type: Casual
Pay: $22.45 per hour
Expected hours: 4 – 20 per week
Schedule:

• On call

Work Location: In person