Job Opportunities in Canada

Position Summary
This position provides client care and daily supervision in a community-based emergency
shelter. The incumbent is responsible to provide residential care and implement behavioural modification and management strategies under the supervision of the Supervisor and Shelter Operations Manager within a team approach. Clients are persons experiencing homelessness, who have very complex needs, including mental health challenges, severe behavioral issues, and active substance use. Shelter staff will work with clients, the surrounding community, community service organizations and healthcare professionals to bring about positive outcomes for clients.
Duties will include but not limited to:
● Follow policy and procedures for the safe management of clients;
● Use respect, non-violent crisis intervention, and motivational interviewing techniques to
establish a supportive relationship with clients;
● Intake and Assessment: Work collaboratively with the client to assess their situation,
problem solve and develop realistic case plans which will promote steps toward dealing
with barriers in their lives. Intake also includes the safe storage of personal and prohibited
items, and authorized consent forms;
● Review steps and progress of plans with clients when they are at the shelter; Where clients refuse this service, create a positive experience that lead to increased trust and
engagement
● Establish follow up with service partners to support connection to needed services and
follow through. Create a record of efforts so team is aware of plan;
● Provide reliable, consistent conditions for development of a trusting environment that
accepts the client where they are, promotes greater awareness in problem-solving,
communicating, adapting to changes in clientele and their needs;
● Provide direct supervision to complex clients at high risk to themselves or others, which
may include measures to keep them and staff safe;
● Anticipate crisis by engaging in dynamic security with clients in the short and longer term. This includes maintaining intelligence regarding relational issues between clients and other
information that could precipitate an altercation;
● Work respectfully with a variety of vulnerable clients, including Indigenous peoples, BIPOC, LGBTQ2SIA+ and others. Clients may have pets and be couples as well;
● Establish good work relationships and collaborative arrangements across sectors,
community groups, and other agencies;
● Advocate for clients, raise issues of need and promote fair and equitable treatment;
Educate partners as needed to the challenges, barriers and strengths of individuals
experiencing homelessness;
● Other duties as required.
Minimum Qualifications:
● Must have a successful completion of a program from a community college in a related field and/or successful completion of a bachelors degree with major coursework in the social sciences;
● Demonstrated equivalencies will be considered;
● Be knowledgeable and have experience in working with vulnerable people and demonstrate the ability to deal with significant behavioral issues in a professional manner;
● Will require strong skills and nonviolent crisis intervention, behavior management and
ability to implement behavior modification strategies;
● Must be able to work independently and in a self-supportive manner, and this position
requires flexibility, adaptability, and highly effective communication skills; Must be
prepared to work shift work and be flexible with your work schedule;
● Must have CPR first aid certification, nonviolent crisis intervention, and suicide prevention
training or be willing to obtain;
● A good previous work and attendance record and an acceptable criminal record check and vulnerable sector.
This posting may also be used to fill casual vacancies.
Please Note: ensure the application clearly demonstrates how you meet the noted
qualifications as applicants will be screened based on the information provided. The
successful candidate (s) will be the only individual receiving written notification of
competition results.
Salary Range: $24.00 / hour
Bi-Weekly Hours: shiftwork involving evenings, nights, weekdays/weekends
How to Apply: Please submit resume and cover letter to the email: equalityprojectpei@gmail.com
Job Type: Full-time
Pay: $24.00 per hour
Expected hours: 34 – 42 per week
Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person
Expected start date: 2024-10-25