Job Opportunities in Canada

The Learning & Development Specialist (Learning Management System (LMS) Administrator) is primarily responsible for Health PEI’s province wide LMS and will be required to ensure the effective and smooth functioning of the system, its content and all related applications to meet HPEI’s learning Objectives. The role will also contribute to creating, implementing, and overseeing training programs within HPEI. The role will report to the L&D Consultant.
Duties:
· Ensures LMS data is accurate through the maintenance of user information, enrolments, courses, and training while overseeing the daily performance and administration of an LMS.
· Uses the appropriate archiving (including RIM) methodology.
· Assists with the customization of the LMS to the organization’s needs, provides end user support and issue resolution.
· Responsible for providing recommendations to the L&D Consultant on provincial alignment of system and processes, with an emphasis on standardization and quality improvement, overall tools and systems of support as per accountability.
· Ensures appropriate performance metrics are developed, monitored, and reported with respect to current practices, documentation, and technology while also working towards the future state of the LMS.
· Ensures training requirements meet and support the client’s needs and advances technology to support ongoing sustainability and improvement,
· Manages assigned projects using effective project management techniques, including managing stakeholders, logistics, budget, and administration.
· Researches new trends and approaches in the learning industry and serves as a champion for a learning culture in the organization.
· Responsible for tailoring the LMS to align with the organization values and involves setting up e Learning, crafting learning paths, and managing user permissions.
· Leads the LMS configuration which involves setting up and tailoring the system to align with the organization’s requirements.
· Configures courses, user permissions, user roles, learning paths, and training materials.
· Generates customized reports for various stakeholders, including departmental leaders.
· Provides learning analytics on broader patterns and trends in data to enhance both the LMS and overall organizational performance.
· Sets up the certification process, tracking user progress, and issuing certificates upon completion as required.
· Conducts interviews with key stakeholders to investigate their LMS needs.
· Communicates maintenance and downtime to appropriate internal stakeholders.
· Develops appropriate escalation procedures to address system issues and mitigate risks.
· Manages the testing and evaluation of new features and tools. Ensures to support the L&D team & L&D Consultant by contributing to the following, but not limited to, amalgamating reports, representing the department at meetings, attending section meetings and offering suggestions/feedback, supporting an organization wide Training Needs Analysis or similar capability reviews, designing & developing training programs, delivering and evaluating training, supporting employee engagement initiatives by the L&D department and other L&D functions.
· Collaborates with the Learning and Development team, cross-functional internal/external stakeholders, and HPEI employees.
· Responsible for maintaining working relationships within HPEI to promote awareness of LMS and processes within the area of responsibility
Minimum Qualifications:
· Bachelor’s degree or college diploma in Human Resources, Education, Instructional Design, or related field.
· Minimum of 2 years of experience in Learning and Development with a focus on learning management systems (LMS).
· Strong project management experience skills.
· Strong technical foundation and proficiency in working with various software applications.
· Strong knowledge of health care and technology industry or similar best practice relating to software applications
· Ability to solve a range of complex problems, identify innovative solutions, and use best practice knowledge of internal and/or external business issues to improve service.
· Exceptional organizational skills, high level of accuracy and attention to detail.
· Strong written and verbal communication, including communicating with a variety of groups at different levels and interpersonal skills.
· Experience conducting evaluations, analysis, reports and summary documentation.
· Ability to influence and collaborate with diverse stakeholders to solve high risk, complex issues.
· Ability to prioritize and meet deadlines.
· Proficiency with Microsoft Office Suite.
· Working knowledge of cybersecurity and be able to identify and resolve any security threats.
· Experience in managing multiple projects and data electronically.
· Due to the provincial nature of the position, travel will be required.
· Demonstrated equivalencies will be considered
Other Qualifications:
· Education or certification in Information Technology or Computer Science.
· Experience and/or training with healthcare information systems and terminology an asset.
· Experience supporting clinical application systems and related services in a complex health care organizational environment considered an asset
· Experience in Learning and development, adult education, instructional design or curriculum development would be an asset.
Salary Range: $30.70 - $38.39 per hour (Level 15)
Bi-Weekly Hours: 75 hours bi-weekly / Mon - Fri
Posting ID: 164997
Job Types: Full-time, Permanent
Pay: $30.70-$38.39 per hour
Expected hours: 37.5 per week
Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person