Job Opportunities in Canada
September 25, 2024
Total North
Whitehorse
OTHER & FULL TIME
Information technology (IT) support technician
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
Education
- College/CEGEP
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Perform preventive maintenance
- Provide problem-solving services to network users
- Perform backup procedures to ensure data preservation
Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
- Servers
- Security software
- MS Office
- MS Windows
- Networks
- MS Exchange
- Environment - Client/Server
- Voice over IP
- Cloud
- Firewall
Area of work experience
- Project planning
Transportation/travel information
- Willing to travel regularly
- Valid driver's licence
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Ability to work independently
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Time management
- Adaptability
- Positive attitude
- Quick learner
Experience
- 3 years to less than 5 years
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Other benefits
- Paid time off (volunteering or personal days)