Job Opportunities in Canada


September 9, 2024

Telus Health

Fredericton

FULL TIME


Implementation Analyst

À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Join our team and what we’ll accomplish together

TELUS Health Retirement Consulting practice brings over 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve the financial wellbeing of individuals and the organizational resilience of employers and fiduciaries. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people.

Join our fantastic team of Defined Benefits (DB) Administration specialists in Retirement Consulting. We are proud to have experts located across the country who are passionate about assisting our clients in improving the financial well-being of their plan members. Our primary focus is administering DB pension plans and we offer a wide range of service models to ensure that we meet the unique needs of each client. If you are looking for a rewarding opportunity to make a positive impact on plan members’ financial well-being, this is the perfect role for you!
Here’s the impact you’ll make and what we’ll accomplish together
As an Implementation Analyst, you play a crucial role in providing analytical and technical support to clients, plan members and the Administration team. You will assist with the successful implementation and maintenance of pension administration systems and processes. You work closely with clients, pension administrators, and internal stakeholders to understand the unique requirements of pension plans and ensure that the system configurations align with regulatory guidelines and our client needs. You will collaborate with cross-functional teams to streamline processes, troubleshoot issues, and enhance system functionalities to meet the evolving needs of our clients.
What you'll do:
  • Collaborate with clients to understand their business requirements and objectives.
  • Assist with configuring ARIEL ® basic plan parameters and test calculation results, as required.
  • Implement and configure software solutions according to client needs.
  • Conduct system testing and troubleshoot issues to ensure successful implementation.
  • Provide training and support to end-users on new systems and functionalities.
  • Work closely with cross-functional teams to ensure project timelines and deliverables are met.
  • Document processes, configurations, and system changes for future reference.
  • Continuously improve implementation processes and procedures.
You have:
  • Bachelor's degree in Mathematics, Actuarial Science, Business Administration, Finance, or Accounting. Additional course work in pension administration or mathematics is a plus.
  • Experience in software implementation, configuration, testing and support.
  • Experience in using Excel and the Microsoft Office suite.
What you bring:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
Nice to Have
  • Familiarity with Ariel ® , or other business software systems.
  • Experience working with Excel and Access VBA is a plus.
  • Bilingualism would be considered an asset.
À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
La santé et la sécurité de notre équipe, de nos clients et des communautés que nous desservons sont primordiales pour TELUS. Par conséquent, nous exigeons que toute personne qui se joint à nos Cliniques TELUS Santé soit complètement vaccinée contre la COVID-19.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.

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