Front Desk Agent (Full time) - The Hotel on Pownal
At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it's all about the people! The Hotel on Pownal A partner of The Great George Properties, The Hotel on Pownal proudly provides 45 guest rooms centrally located for both leisure and business travelers. From a deluxe continental breakfast catering to a variety of dietary needs, to freshly baked cookies every afternoon, and a weeknight guest reception offering complimentary wine and local handcrafted beer, we pride ourselves in offering great value with a distinct hotel experience like no other on Prince Edward Island. As Front Desk Agent, You Will
Greet arriving guests, check in and assign rooms
Take, cancel and change room reservations
Process telephone calls
Process wake-up calls
Provide information on hotel facilities and guest services
Provide general information about points of interest in the area
Arrange services required for guests with special needs
Process guests' departures, calculate charges and receive payments
Provide exceptional guest service
Clerical duties as required
Work along side of the hotel team to establish a safe and fun atmosphere
Who You Are
Positive and outgoing personality
Love for building strong relationships with team members, our guests and the community
Our Front Desk staff will work a variety of shifts, including days, evenings and weekends
Excellent oral communication
Effective interpersonal skills
What You Bring
Food Handling Certification and Responsible Beverage Certification is required
Front desk experience is considered an asset
What We Offer
Competitive wages
MHG Wellness & Fitness Programs
Growth and professional development opportunities
Discounts at all MHG locations across Atlantic Canada as well as local shops and services