Looking to hire a new hotel front desk agent to join our team Starting $17-18/hr for an experienced person. Required to work through every Holiday Including Christmas (Will get extra overtime on those days) Shifts are: Monday evening 4:30pm-12:30am Tuesday evening 5:30pm-12:30am Thursday morning 8:30am-4:30pm Friday morning 8:30am-4:30pm Saturday morning 8:30am-4:30pm Sunday morning 8:30am-4:30pm Job is located in Leduc, Alberta a few minutes away from the Edmonton International Airport. (We try to keep people as long as we can in a family environment, we are not another hotel/corporation with rotating staff, this will be a long term secure position, if you're looking for short term position please look elsewhere) Accommodation available at nearby sister property if required. Please read the requirements before applying, minimum 1 year of night audit experience from a hotel or motel is required. JOB REQUIREMENTS:
Strong knowledge of hospitality industry methods, practices, and techniques
Knowledge of accounting practices and principles
Knowledge of cost analysis, fiscal management, and budgeting techniques
Knowledge of building up reviews from customers for the property
Analyze and interpret the needs of clients and offer the appropriate solutions
Conflict resolution, negotiation, and objection handling skills
Able to build and maintain lasting relationships with corporate clients and customers
DUTIES:
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Hotel security
Post all daily room and outstanding charges.
Take over from the evening cashier, checking and accepting float and takings.
Accept and lock away keys from various departments.
Prepare Credit Card/Charge Card summaries.
Maintain a high standard of personal hygiene and appearance.
Call Josh at 780-975-5265 after 10:40 am Job Types: Full-time, Permanent Pay: $16.00-$17.00 per hour Schedule:
8 hour shift
Evening shift
Holidays
Monday to Friday
Night shift
Overtime
Weekends as needed
Ability to commute/relocate:
Leduc, AB T9E8B7: reliably commute or plan to relocate before starting work (required)