Facilities Services Clerk

October 11, 2024

Thompson Rivers University

Kamloops

Provides a variety of clerical support functions such as processing work orders, performing electronic data entry, dispatching personnel, maintaining a work control system including, relevant files and records, compiles reports, processes time keeping sheets and provides secretarial support for the department.

MAJOR DUTIES & RESPONSIBILITIES

Receives work requests and facilities problems from a variety of sources; assesses, determines priority and processes the request in accordance with established policies and procedures.

Dispatches maintenance personnel and contractors for work and to arrange for emergency services.

Maintains a work control system by performing electronic data entry; generates documents including work orders, trouble calls and preventative maintenance forms.

Maintains filing systems and records; compiles statistical reports such as summaries of outstanding work orders and hours of labour usage.

Contacts contractors and staff to investigate outstanding work orders as required, and close work orders.

Performs receptionist functions such as receiving visitors, answering the telephone, providing information and directing to appropriate area.

Provides secretarial support such as typing correspondence and documents.

Maintains and assigns the Student Locker System.

Performs cashier duties such as receiving payments from customers; maintains daily cash float balance and summarizes daily cash and debit sales.

Trains general office overload and relief personnel.

Performs the duties of the Clerk/Receptionist (Facilities).

REPORTS TO

Assistant Director, Building Operations

QUALIFICATIONS

EDUCATION:

Grade 12 plus six months' post-secondary education or equivalent

EXPERIENCE:

Two years' related experience including one years experience with electronic word processing and data entry

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

Ability to perform electronic word processing at 60 wpm and data entry
Ability to deal courteously and tactfully with others including students, staff and members of the general public
Ability to communicate effectively both verbally and in writing
Ability to organize work
Ability to operate related equipment such as photocopier, 2-way radio and pager system

WORKING CONDITIONS