Job Opportunities in Canada


October 9, 2024

Veterinary Mobility Center

Regina

FULL TIME


Client Care Representative

CLIENT CARE REPRESENTATIVE- FULL TIME POSITION
BENEFITS:
- Generous Employee Discounts for Products and Services
- Health Care Benefits (dental, vision, extended healthcare)
- Paid Sick Time (6 Days)
- Saskatchewan Pension Plan
- NO Weekend Shifts
- Monthly Team Building Events
- Access to a diverse team with varied experience and knowledge
- Opportunities for growth and professional development
- Uniform Allowance
- Competitive Compensation Package based on experience and wage grid.
WHO ARE WE?
At the Veterinary Mobility Center we are not just a clinic, we are a team. We take pride in our vibrancy, diversity, progressiveness and that we are a privately owned clinic in the heart of Regina. In addition to offering routine services for your pet, we also offer integrative and wellness services, such as Rehabilitation, Traditional Chinese Medicine, Acupuncture and Spinal Manipulation Treatments, and Orthopedic surgery. Our team values growth, accountability, integrity and teamwork. As part of our team, you'll be working in an environment that nurtures your growth and cherishes the bond between pets and their owners. Our goal is to promote a healthy working environment centered around high standards of medicine and exceptional patient care.
WHO ARE WE LOOKING FOR?
We are looking for someone with a passion for customer service and client care. Our Client Care Representatives are the driving force of the clinic. They manage the client and patient flow, maintain patient files, provide proper communication, and support the doctors and medical staff as needed. Serving as the first point of contact to pet parents; you'll be able to remain calm in emotional situations, set an example of high-level client care and teamwork. You will work closely with the Client Care team to deliver exceptional patient and client care to ensure all feel welcomed and cared for.
QUALIFICATIONS AND SKILLS:
Qualified applicants must be professional, driven, positive and enthusiastic with strong communication skills. They must work well individually, and with a team in a fast-paced environment. Adaptability and flexibility are key traits to possess in this role. Prior knowledge of, or the ability to learn, medical terminology and veterinary management software programs is an asset. The ideal candidate values maintaining a collegial working culture and prioritizes embracing the strategy, commitments, and goals of the organization. Thorough training is provided to all new team members, with a high majority of skills being learned on the job.
To apply, please send your resume and a brief cover letter to our email cporthopets@vetmobilitycenter.com. If contacted for the role, you will receive a full job description that includes a full list of duties and responsibilities. We thank all interested candidates for applying, however, only candidates considered for an interview will be contacted.
EXPERIENCE:
- High school diploma or equivalent
- Previous animal handling experience preferred
- Veterinary Receptionist or Assistant: 1 year (preferred)
- Customer service: 1 year (preferred)
- Post secondary education is considered an asset.
CLINIC HOURS: 7:30AM-7:00PM
-Flexible shifts
-Must have evening availability
Job Type: Full-time
Expected hours: 40 per week
Application question(s):
  • What does teamwork, accountability, integrity and growth mean to you?
Experience:
  • Customer service: 1 year (preferred)
  • Veterinary Assistant or Veterinary Receptionist: 1 year (preferred)
Work Location: In person

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